Galang Arrafah Email & Phone Number

Jakarta, Id

Jakarta, Id

Jakarta, Indonesia

As a project manager, responsible for the execution and delivery of projects: Ensuring projects stay on time, on budget, and on scope until they are developed. As a product manager, responsible for the overall vision, strategy, and lifecycle of company products: Gathering customer needs, prioritizing features, and working with cross-functional teams to launch the products and bring them to the market.Highlights:• Led teams with ±10 professionals for national and international projects, with team and stakeholders across nations, time zones, and disciplinaries.• Led the development and managed the implementation of SaaS products, which are manaufacturing track & trace and ordering management systems, which handled high-volume transactions of +10,000 jobs a month.• Led the development and implementation of the payroll systom into an HRIS system, streamlining processes for two companies with over 2,100 employees combined and help employees move digital payslip to benefit it during covid.• Conducted market research and processed the data by carrying online survey of 100+ respondents, internal interviews, performed in-depth feasibility studies, collaborated with UIUX and marketing team, and provided actionable technical recommendations to rejuvenate a mobile banking app which had been downloaded by +100k users.• Led the Quality Assurance (QA) activities with internal teams and stakeholders, also carried User Acceptance Test (UAT) succesfully to clients and external stakeholders for various systems.• Carried and helped the creation system documents such as Business Requirements Document (BRD), Product Requirements Document (PRD), Function Specification Document (FSD), Techincal Specification Document (TSD), as well as system user manual book / user guides.

Jakarta, Indonesia

Responsible for designing and implementing various web and app based solutions,Highlights:• Built the design system, designed the clickable mockup, and implemented an online vendor directory for a government agency with over 700+ SMEs registered with features such as statistic graphic & charts and event calendar.• Designed the mockup and implemented a customer 360 experience platform and a customer loyalty platform for Canadian automotive group, which is the largest automotive group in British Columbia with users from 37 locations across British Columbia, Ontario, and Washington State.• Built the design system, designed the clickable prototype, and implemented a manufacturing track & trace system and an ordering management systems as current company product from the beginning with different views for admin, parent-&-child customer, and sales.• Designed the mockup and implemented company’s first product which was a payroll system that utilized both desktop and mobile view and was used by +1,000 users. • Designed the cilckable mockup and implemented a KOL (Key Opinion leader) database system that helped client manage campaigns for brands such as Prime Video, Grab, Ascott, Citroën, and Jenius by collaborating with over 1,000+ KOLs.• Designed an mobile app for an eletcric two wheeler company that enabled drivers to operate and track their EV remotely using their smartphones and had been downloaded by over 1,000 users.

Jakarta, Indonesia

Share the ownership of the company and direct company strategically along with other partners. Contribute to the company through responsibilities in:• Product design: Designing the UI and the UX for the products in the early stage, up until the late stage, from wireframes to clickable mockups. Performing feasibility study for ongoing or new products.• Operations management: Supervising ongoing projects from planning to delivery. Maintaining good relationship with clients and stakeholders within and outside projects.• Business administration: Supporting sales in making deals, crafting marketing collaterals. Managing project administrations (publishing invoices, contracts, etc).• Human resource: Performing company manpower planning, manpower assignment, as well as the hiring and recruitment process.• Accounting and tax: Carrying out and supervising company accounting and corporate tax activities.

Jakarta, Indonesia

Co-founded KOTA Digivice, a global technology solutions firm, collaborating with clients from Canada, Japan, Korea, and Indonesia across sectors such as manufacturing, finance, healthcare, education, automotive, aero-aviation, e-commerce, and government.

Jakarta, Indonesia

Managing the operationals of one of Indonesia's first electric vehicle (EV) components & technology companies.Responsible for various aspects of the company:• Operations management: Supervising product procurements• Business administration: Creating company profile and marketing collaterals• Human resource: Carrying out employee contract making and signing, managing company-wide insurance for employees• Accounting and tax: Carrying out payroll disbursement, tax calculation and report

Jakarta, Indonesia

Responsible for performing the market research, product design, and product development of electric vehicles in Indonesia. Also responsible for product branding of the said vehicles.

Jakarta, Indonesia

Muaman is a sharia insurtech startup with full online experience by utilizing online dashboard for customers. I had the opportunity to enhance my skills during the internship at HPM.Responsibilities:• Assisting the development of the platform as a SaaS solution• Researching the UX and designing the UI of the early concept of the platform—a web-based insurance products• Designing the marketing collaterals and activating the social media • Designing and building the brand, including its name, logo, and design guidelines

Universitas Indonesia

Product Development and Innovation Laboratory (Prodev) is a laboratory in Industrial Engineering, Universitas Indonesia that focuses on product management, knowledge management, technology policy, and innovation. I was chosen to be a part of this laboratory as a researcher.Responsibilities:• Assisting lecturers for Prodev related subjects• Conducting academic research in related fields• Presenting researches in international conferences• Carrying daily laboratory tasksNotable research and project experiences:• Conducting UI/UX Research and Design for a New ERP System for a Dental Clinic Chain in Jabodetabek• Redesigning the Interior of Prodev's new laboratory (using SketchUp)• Presenting research findings on product and UI/UX design at international conferences held in Vietnam and Hong Kong

Karawang, West Java, Indonesia

PT Honda Prospect Motor (HPM), Karawang is a subsidiary of Honda automobiles which is engaged in the production, marketing and export of passenger cars in Indonesia. I had the opportunity to enhance my skills during the internship at HPM.Responsiblities:• Observing the parts supply process in the warehouse and on the manufacturing floor• Observing the manufacturing and assembly processes on the manufacturing floor• Interviewing staffs and leaders on the manufacturing floorGoal:• Improve process time • Reduce defectsResult:• Achieved project success by developing a manufacturing parts supply model based on Excel to help workers simulate parts supply and optimize it.

West Java Province, Indonesia