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Galatea Mendelevia Email & Phone Number
Senior Supervisor
at
ATI Business Group
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Supervisor
Location
Jakarta, Indonesia
Company size
Who is Galatea Mendelevia? Overview
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Quick answer
Galatea Mendelevia is listed as Senior Supervisor at ATI Business Group, a with 1250 employees, based in Jakarta, Indonesia. AeroLeads shows a matched LinkedIn profile for Galatea Mendelevia.
Galatea Mendelevia previously worked as Customer Success Team Lead at Luno and Senior Customer Success Associate at Luno. Galatea Mendelevia holds Bachelor'S Degree, French Language And Literature from University Of Indonesia.
Company email context
Email format at ATI Business Group
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ATI Business Group
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Profile bio
About Galatea Mendelevia
A quick adapter who is passionate about language learning. I enjoy working in both individual and team settings. I always strive to improve myself while helping others in the process.
Current workplace
Galatea Mendelevia's current company
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Ati Business Group
5 roles
Galatea Mendelevia work experience
A career timeline built from the work history available for this profile.
Customer Success Team Lead
Current
Apr 2022 - Present
Senior Customer Success Associate
- Supporting and mentoring other associates with their queries via the appropriate channel.- Working a specialized queue daily while maintaining ~5 contacts per hour and a ~75% customer satisfaction rate. - Testing and providing feedback weekly to a CS-based translation system (Systran).- Taking ownership to improve policies regarding processes in Indonesia.- Assisting with the onboarding process for the recent batches (September 2021, November 2021, January 2022)- Having trained for the new US launch and to support the outsourcing team.
Jul 2021 - Apr 2022
Customer Success Associate
- Onboarded customers while maintaining the KYC standards with ~20 contacts per hour.- Assisted customers' queries via email while maintaining ~8 contacts per hour and a ~75% customer satisfaction rate.- Replying to queries on Indonesia's social platforms (Facebook, Youtube, Instagram), providing weekly reports, and increasing the engagement from 0,5% to 1%. - Performed trial and error for iOS and providing feedback during the new payment getaway integration in Indonesia.Recognition: Monthly Winner in November 2020, Five times consecutive Weekly Individual Winner, Promoted as a Senior Associate in May 2021
Nov 2019 - Jun 2021
Strategic Partnerships
- Assisted in launching the newest marketing program.- Held pitching to potential partners.- Launched promotional campaign with partners.
Jul 2019 - Sep 2019
Team & coworkers
Colleagues at ATI Business Group
Other employees you can reach at atibusinessgroup.com. View company contacts for 1250 employees →
IR
Iyan Rusmiyanto
Colleague at Ati Business GroupJakarta, Indonesia
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YY
Yophy Yulianto Suwardhy
Colleague at Ati Business GroupGambir, Jakarta, Indonesia
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SN
Sholihatun Nashihah
Colleague at Ati Business GroupJakarta, Indonesia
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WA
Wiyonoy Aja
Colleague at Ati Business GroupBanten, Indonesia
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PA
Pradifta Ardi
Colleague at Ati Business GroupPancoran Mas, West Java, Indonesia
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SH
Septiara Haryanti
Colleague at Ati Business GroupBekasi, West Java, Indonesia
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JR
Junita Rs Bangun
Colleague at Ati Business GroupBali, Indonesia
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WW
Wisnu Wardhana
Colleague at Ati Business GroupJakarta, Indonesia
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MJ
Mukhammad Junaidi
Colleague at Ati Business GroupJakarta, Indonesia
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AY
Alhaniyah Yusriyyah
Colleague at Ati Business GroupJakarta, Indonesia
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Iyan Rusmiyanto
Colleague at Ati Business GroupJakarta, Indonesia
View →
YY
Yophy Yulianto Suwardhy
Colleague at Ati Business GroupGambir, Jakarta, Indonesia
View →
SN
Sholihatun Nashihah
Colleague at Ati Business GroupJakarta, Indonesia
View →
WA
Wiyonoy Aja
Colleague at Ati Business GroupBanten, Indonesia
View →
PA
Pradifta Ardi
Colleague at Ati Business GroupPancoran Mas, West Java, Indonesia
View →
SH
Septiara Haryanti
Colleague at Ati Business GroupBekasi, West Java, Indonesia
View →
JR
Junita Rs Bangun
Colleague at Ati Business GroupBali, Indonesia
View →
WW
Wisnu Wardhana
Colleague at Ati Business GroupJakarta, Indonesia
View →
MJ
Mukhammad Junaidi
Colleague at Ati Business GroupJakarta, Indonesia
View →
AY
Alhaniyah Yusriyyah
Colleague at Ati Business GroupJakarta, Indonesia
View →
2 education records
Galatea Mendelevia education
Bachelor'S Degree, French Language And Literature
Social Sciences
Sma Don Bosco I
FAQ
Frequently asked questions about Galatea Mendelevia
Quick answers generated from the profile data available on this page.
What company does Galatea Mendelevia work for?
Galatea Mendelevia works for ATI Business Group.
What is Galatea Mendelevia's role at ATI Business Group?
Galatea Mendelevia is listed as Senior Supervisor at ATI Business Group.
Where is Galatea Mendelevia based?
Galatea Mendelevia is based in Jakarta, Indonesia while working with ATI Business Group.
What companies has Galatea Mendelevia worked for?
Galatea Mendelevia has worked for Ati Business Group, Luno, and Ayopop.
Who are Galatea Mendelevia's colleagues at ATI Business Group?
Galatea Mendelevia's colleagues at ATI Business Group include Iyan Rusmiyanto, Yophy Yulianto Suwardhy, Sholihatun Nashihah, Wiyonoy Aja, and Pradifta Ardi.
How can I contact Galatea Mendelevia?
You can use AeroLeads to view verified contact signals for Galatea Mendelevia at ATI Business Group, including work email, phone, and LinkedIn data when available.
What schools did Galatea Mendelevia attend?
Galatea Mendelevia holds Bachelor'S Degree, French Language And Literature from University Of Indonesia.
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