Galen Reid Email and Phone Number

Inbound representative that took all call types, from technical troubleshooting to billing inqiries. Numerous WAVE award winner. Floor support ­ assisted with escalated calls, and formulate compromises for customer and company. Assist with new hires on proper call taking practices to ensure best results. Assist with other activities as needed

I performed General wait staff duties. Responsible for big parties, in very high volume situations. Assisted with the general flow of business to ensure quality of service.

Opening staff of Greensboro location. Assisted in wait staff duties. Performed in high volume and high stress situations on a daily basis.

General Server duties, in all situations. Began training as a manager.