Galen Aker Email & Phone Number

Vancouver, British Columbia, Canada

Participates in stakeholder engagement program and strategy development.Plans and coordinates stakeholder engagement program activities.Works with internal clients to provide advice, planning, execution and/or support for stakeholder consultation.Creates and prepares communication and outreach materials to support consultation.Works with internal clients (Insurance Council staff) to provide communications support and advice for the organization’s diverse regulatory and operational programs and activities.Writes, reviews and edits materials for effective communication with internal and external audiences.Prepares and distributes information via communications channels (email blast, website, etc.).Works with internal subject matter experts to create content for different platforms and media for outreach and engagement.Works with and reviews consultation data and provides expertise and analysis.Provides support to senior staff and officials for development and delivery of presentations/speaking engagements, and public and stakeholder engagement events/activities.Works with internal clients to ensure consistent application of the brand. This includes supporting document/content design and production in alignment with corporate standards, and contributing to the development of tools and resources.Participates in departmental and program goal setting, strategy discussions.Provides event coordination and support as needed.Provides support to public and media relations programs as necessary.

Vancouver, Bc, Canada

Organization lead and subject matter expert for online engagement and digital engagement techniques –all clients’ in-person events required transition to online platforms – stakeholder engagement events, annual general meetings, webinars, networking events (30+ total client preparation sessions and live public events). Managed out-going communications for a major infrastructure project – notification development, stakeholder identification, interviews and email/phone notification.Managed public survey data on a variety of projects, including detailed data trending utilizing intricate excel formulas, developing client branded graphics and Public Engagement Summary Report. Facilitated table top public engagement event for a municipal clients Single Use Plastics Ban Bylaw roll out – presented in a public format on behalf of the client, supported engaging and constructive discussions, documented feedback received. Client lead on municipal bylaw public engagement – documented committee feedback sessions, engaged key stakeholders in phone interviews, developed public facing consultation summary report.

Vancouver, Canada Area

Content Development – Writing, editing, researching and proofreading communications materials, including working with team members to ensure coordination of copy, design, and production of materials. Community Relations and Stakeholder Engagement – Supporting the team to create and manage client databases, including documenting interests and concerns, data entry, drafting correspondence, responding to enquiries, and tracking outcomes. Consultation – Supporting the effective implementation of consultation programs, including analyzing interests and issues, drafting conclusions and recommendations, and transcribing meeting notes. Event Management – Coordinating logistics, including researching and booking venues and preparing event supplies. Client Service – Learning about and supporting client relations and business development. Media Relations – Leading daily media monitoring activities and preparing summaries and reports. Administrative Support – As and when required.

London, United Kingdom

Coordinated the launch of a new corporate product for university students to obtain financial training and assist in there career development (FE Academy) – distributed marketing materials, worked directly with schools career services to promote program. Trained on financial data analytics: how to build a financial model and three statement modeling, financial forecasting, error checking, and financial forecasting/scenario building and excel data tools such as pivot tables. Provided general team administration functions: schedule coordination, taking meeting minutes, invoice chasing, event management. Initial role with company evolved into a client services coordinator: researching and developing client profiles, building client relationships, scheduling follow ups, confirming meeting times, developing pitch packs for presentations, identifying potential future clients. Developed data sets for presentations to clients: data developed measured student participation in first year of company’s operation, number of logins of participating students, length of time students spent on particular topics, and breakdown of student performance. Data management of Client Relationship Management (CRM) system – Solve CRM. Coordinated successful applications to Chartered Institute for Securities & Investments (CISI) and Financial Modelling Institute (FMI) accreditation – developed and approved ten corporate policies for application (Cyber Security, Quality Assurance, Complaints, Customer Service Statement, Course Evaluation, etc.)Coordinator of Open Enrollment and University training programs - managed marketing, processed bookings, onsite logistics, client relationship management. Generated partnerships with Cambridge, Cardiff and St. Andrews Universities.Conducted detailed market research and executed a global direct marketing campaign – new publication release to all current and potential clients spanning EMEA, APAC and Americas (350+ clients

Calgary, Canada Area

Generated detailed corporate analysis reports including: contractor operation hours , year end projection analysis of key performance metrics, HSE trend analysis for senior management. Managed reporting for HSRE department – Weekly, Monthly, Quarterly, Board Reporting, as well as ad hoc department reports for senior management (Spill Trend Analysis, Near Miss Analysis, TRIF Analysis)Experience utilizing upstream energy management systems: P2 Beyond Compliance Workplace Incident Tracking System, Safety Sync, ISNetworld.Coordinated a multi department analysis of corporate incident reporting system - development of reporting processes, evaluation of system needs, identification of alternative systems. Contractor management system development (ISNetworld) – established insurance requirements to match corporate risk tolerance, classification of contractor base to assist the efficient hiring of contractors by field staff, maintaining/administration of overall system.Participated in HSE Management system restructuring to operations usage model for ease of use by field staff, alignment of practices and procedures section specific to each department, overseeing operations evaluation process, promotion of HSE culture through system to field/office staff in preparation for COR audit.Training Matrix Development – setting standard of training requirements for individual positions within each department.Coordinated departmental communications which included internal/external safety alerts, public speaking events, development of website content and external stakeholder presentations.Managed the Corporate Emergency Response Plan system - Implementing updates, advising of corporate roles and responsibilities, conducting simulated scenarios for preparedness, providing research to ensure plans are up to regulatory standard.

Calgary, Alberta

Provided support to the Executive team (9) in managing schedules, appointments, travel and providing general and varied administrative support;Prepared and assisted with the preparation of written reports or documents;Assisted with the process of managing Board of Directors and Committee documents, including the printing and publishing of Board and Committee books, as well as electronic documents for online access;Assisted in the end-to-end organization for conferences, roadshows and presentations for Executive team members and other attendants; specifically the Investor Relations Department Managed domestic and international travel arrangements; Assisted with reporting and analysis of travel expenses and project costs;Assisted in the logistics and organization of company functions and company public openhouses including communication, managing RSVP’s, booking venues, planning as well as attending events and coordinating the events;Assisted in preparation and submission of executive expense reports and corporate credit card statements;Assisted in preparation and filing of corporate disclosure materials for securities related transactions;Assisted in the development and maintenance of filing and document control systems to accurately track internal and external corporate documents, letters and correspondenceCorporate Donations Administrator – coordination of corporate donations, communicated with not-for-profit agencies, managed corporate donation requests, submitted qualified donation requests to Executive overseeing corporate donations for approval

Halifax

Second employee of the month October 2011 – award based off accuracy, efficiency and punctuality of data (2 out of 300)After attaining thorough knowledge of company policy, procedure and objectives, I was asked to test and consult changes to a specific database to promote efficiency for employeesOther duties of Data Entry Operator included, multi-tasking by mananging several media sources, accurate documentation of data and detailed knowledge of company policy and procedures under tight deadlines

Bachelor Of Arts, Communications And History Major

Activities and Societies: Dinos Baseball - 2006-2010Double Major in Communications and History

Education record

Activities and Societies: Sports Writer - School paper, Baseball team - team captain 2006, Valedictorian nominee, Big Bunch Mentor.