Galen Burson Email & Phone Number

Colorado Springs, Colorado Area

Greater Denver Area

Colorado Springs, Colorado Area

• General Manager - I oversee a sports arena facility which includes stadium seating for 1,000, a bar, concessions, and a pro-shop. I manage and develop employees, programs, and events while promoting Xfinity Sports.
• Oversee employee relations, compliance to guidelines & operating procedures, internal staffing situations and resolutions.
• Communicate goals and expectations to ensure consistency within staff.
• Oversee facility scheduling and events including rec leagues, tournaments, facility competitions, training camps, Learn-to-Skate programs and all special events.
• Develop and implement policies and long-range plans for facility.
• Accountable for all financial assets of the facility, oversee and ensure accurate record keeping and management of statistical and financial information of programs.Program Growth & Management

Colorado Springs, Colorado Area

• Director, Membership & Development – My primary focus included engaging, managing and growing our membership base, consisting of premier industry events, trade vendors and suppliers. It also involved creating strategic.
• Increased average revenue per member by restructuring membership structure.
• As chairman of technology committee, I led the research efforts to select and then manage the project of implementing new member management platform.
• Redesigned fundraising platform to include social awareness and partnership with USATF.
• Grew member benefits by formalizing communications material and organization of content library.
• Drove revenue through new and former clients, and member renewals.

As Account Executive for the Active Network, I partner with race organizations and event coordinators to simplify the registration process and help them reach and exceed their goals. In addition, we coordinate customized marketing plans which increase revenue, maximize sponsor exposure and add value for participants. With over 15 years experience in sales.

Monument, CO

Utilize social media channels to communicate and increase the efforts of this local non-profit agency, supporting local families in need.

As National Account Executive, I built relationships with banks and lending institutions from small local credit unions to the top banks in the country. Having a national license simplifies the process for our clients in offering everything from title to bankruptcy and foreclosure services. In regards to the client, we do whatever it takes and you will.

• Created partnerships with top producing real estate experts and lending professionals to grow production. Overcame challenges of personnel transition and company merger to renew previous relationships and establish new.
• Birthed and implemented a “Red Carpet” client service program to exceed client expectations and build long term relationships with them and their customers.
• Trained clients on marketing tools, flyers and product manuals helping them to increase their production.
• Obtained client feedback and worked with internal team to enhance service levels.
• Create training calendar, implemented and facilitated training classes.

• As a Regional Manager of Business Development, I was responsible to identify opportunities and drive profitable business by selling Corporate Card solutions to middle market business segments. Working virtually, I.
• Built a non-established account base into pipeline of 59 business clients.
• Grew new client usage to $4.75 million.
• Expanded existing client usage to $4.9 million.
• Developed an extensive network of contacts and business partners to identify leads and build pipeline.
• Presented value of American Express solutions to assist in meeting clients’ business objectives.

• Citi Home Equity was a branch of Citigroup, a global financial services company ranked #1 in the United States in holding assets. As a Strategic Account Manager, I constantly profiled potential clients to determine.
• Built non-established account base into 90 active producing clients.
• Achieved closing ratio of 64%, highest on team.
• Established pipeline into $4 million a month, becoming the #2 salesperson on a team of six.
• Consult with clients to develop and implement marketing plans, and assisted them with marketing materials.

• Managed business relationships of active account base between 40-45 wholesale mortgage brokers. Established relationships with cross-sell joint venture partners and jointly implemented efforts to increase market share..
• Increased pipeline from $1.2 million to $9.3 million within six months.
• Interacted with multiple levels of company’s structures to develop business and marketing plans.
• Managed client and internal communication to ensure timely completion of transactions.
• Responded immediately to clients concerns to avoid long-term areas of concern.
• Planned and organized sales summits to increase client relations.

• Responsible for creating and maintaining professional business relationships with account list of 50-60 wholesale mortgage brokers. Consulted client base of wholesale mortgage brokers in order to educate them regarding.
• Discovered ways to assist client base increase their productivity and income by training their customer base on the advantages of utilizing the equity in their home.
• Monitored production spreadsheet, searching to locate areas of opportunity to increase penetration levels, closing ratios and active accounts.
• Provided marketing materials, website tools and training information to ensure clients utilize current industry leading presentation materials.

• Consultant - Overcame obstacles to implement new channel of home equity division. Supported correspondent and wholesale AE's by educating them and their client base on the home equity program. Increased penetration.
• Created entire platform of marketing tools, flyers and product manuals.
• Maintained feedback data and analyzed information to implement program enhancements.
• Produced a weekly communication informing clients of policy and program enhancements and status reports.
• Developed and updated penetration spreadsheet, utilizing this information to devise sales plan to increase business.
• Created and implemented training criteria to introduce home equity program. Sales Trainer - Designed and implemented a sales training platform incorporating coaching, monitoring and development of sales team. Program.

B.S., Advertising

Activities and Societies: Drama, Statesmen, Several Theater Performances, Singing Groups, Intramural Athletics, Pride of the Dakotas.

Diploma, High School, Sophomore, Junior & Senior

Activities and Societies: Football- 3 year letterman, leading receiver my sophomore year, 3 year letterman in Track & Field, Basketball.

Completed Freshman Year, High School/Secondary Diplomas And Certificates, Freshman Year

Activities and Societies: Football-lettered as a Freshman, Basketball, Track & Field-lettered as a Freshman, Theater, Student Council.