Data Analyst And Senior Quality Assurance Specialist
CurrentThe Villages is a collection of quaint retirement neighborhoods located in the heart of Florida, servicing over 100,000 people in over 60,000 residential homes.Project: Home Sales Process Enhancement – Due to the complexity around marketing an increasing number (174) different home models and the oftentimes legal maze they present, the business design team needed custom checklists to ensure contract accuracy and minimize construction delays. The solution involved wrangling multiple sources of metrics and data points to distill and implement a convenient form that would support modifications to fit the models. Results of this innovation applied to all future contracts, and directly lead to increased contract accuracy, reduced construction delays, and the subsequent and significant boost in home sales.Project: Daily Release to Market Report – The business needed to simplify communication with the Construction team about homes that either were near to release or had issues preventing release. Identifying Email as the best option, this project demanded skills in basic HTML and TSQL to build a report that would handle both questions and meet the deadlines for Sales and Management in a predictable manner. The final result mitigated the time of release for houses with minor repairs and improved cross-department synergy.Project: Dynamic Strategic Showcase Mix Patterns – Slow moving inventory is a financial burden to any organization, effecting ROI and increased frustration for Marketing. I was able to improve existing mix patterns using SQL and some common sense, and met daily deadlines with Marketing to ensure them a proper mix of homes to be showcased on a daily basis. This resulted in accelerated sales and contributed to overall company successOverall Business Benefit : o Increased YOY sales metrics by over 150% compounded annually o Gross revenue increased to over $6.5 billion o Sales of over 18,000 of new homes were completed