Gale Norris Email & Phone Number

United States

Raleigh-Durham, North Carolina Area

Assigned to work on behalf of Genworth Mortgage Insurance.

Greensboro/Winston-Salem, North Carolina Area

Irving Texas

Raleigh-Durham, North Carolina Area

Assigned to work at Genworth Mortgage Insurance.• Conducted a full review of delinquent mortgage loans to evaluate compliance with Automated Underwriting System (AUS) findings, Genworth Guidelines, and/or investor guidelines/exceptions to identify potential underwriter error and misrepresentation. • Ordered, reviewed and managed Private Investigator reports to identify potential misrepresentation and determined appropriate disposition of files when misrepresentation had been confirmed… Show more Assigned to work at Genworth Mortgage Insurance.• Conducted a full review of delinquent mortgage loans to evaluate compliance with Automated Underwriting System (AUS) findings, Genworth Guidelines, and/or investor guidelines/exceptions to identify potential underwriter error and misrepresentation. • Ordered, reviewed and managed Private Investigator reports to identify potential misrepresentation and determined appropriate disposition of files when misrepresentation had been confirmed. • Prepared internal communications for presentation to Management Committee review as needed for potentially Rescindable Loans. • Assured all critical documents were received and inquiries were addressed through an active communication with Investors in order to complete loan review. • Called on to mentor new investigation specialists with their on-going training. • Maintained a Superior Audit Error Ratio, after responding to numerous quality control audits within 48 hours. Show less

Raleigh-Durham, North Carolina Area

Assigned to Genworth Mortgage Insurance.• Helped design and contributed in the development of Genworth Remote Underwriter Protocol due to being one of the first Remote Underwriters. Protocol is still in use today.