• Manage the company’s internal and external clients’ learning experience by developing and deploying training programs. • Research product specifications and technology, and identify subject matter experts in order to extract relevant information to be applied in training products.• Design presentations, brochures, videos, infographics, and self-directed learning products using various design tools and delivery modes. • Manage and store the department’s knowledge base, maintain learning database, write SOPs, ensure information accessibility to stakeholders.

• Collaborated with various teams to research training needs, gain understanding of the organization’s complex ecosystem, and design a class curriculum for the Israeli Police Academy. • Conducted interviews with subject matter experts, researched judicial databases, designed classes (outline and content), and provided training guidelines for effective delivery.

• Held a leading role in the design, implementation, and evolution of Uber’s Ergonomics training and intervention program. • Provided training on ergonomic subjects to employees and managers, using presentations, handouts, videos, and exercise demonstrations. • Conducted virtual and onsite workstation assessments, supporting fortune-500 clients in the San Francisco bay area and around the world. Composed technical reports to communicated assessment outcomes and recommendations.

• Developed and implemented trainings for a highly diverse audience including clients, managers, and office, field, and shop employees using hands-on training, videos, presentations, step-by-step guides, and posters.• Improved company processes by writing the ergonomics policy and EHS standard operating procedures. • Designed and led large-scale training and intervention projects.• Created and maintained the company’s Ergonomics knowledge base.

- Assisted in survey design, data collection, and analysis for a project on ATV safety awareness in agriculture. Developed written brochures, reports, and oral presentations communicating survey results to academic audiences and agricultural community representatives.- Managed a process improvement project for the Colorado State University shipping and receiving department including staff interviews, observation, and process mapping. Presented process improvement recommendations in a written report.

Led groups of up to 30 people in fitness activities,. Emphasized exercises to improve health and orthopedic rehabilitation, utilizing a combination of techniques to create training sessions that help clients reach wellness goals. Focused on engaging the audience in the learning process, using innovative exercises that enhance body awareness.

Instructed a computer course that provided basic computer skills at a social rehabilitation program for underprivileged populations. Compiled a detailed course curriculum, offered class presentations, and designed classroom exercises.

- Advised a software development team on creating an integrative exercise training program, featuring instructional guides and a variety of activities for at-home use. - Compiled dozens of exercise lesson plans specifically suited for the newly developed interface; directed the pilot phase of the program.

- MCP: Established call center; recruited employees; created guidelines and instructional materials; taught principles of customer relations. - Partner Communications: Supervised all aspects of customer relations for over 20 corporate clients; identified customer needs and determined feasible solutions;.- Etrade: edited training materials, coordinated work processes; Interfaced with local and international clients