Galiana Clark Email & Phone Number

Detail-oriented and proactive Virtual Assistant with experience supporting clients in budget management, email administration, and Pinterest strategy. Skilled in developing and maintaining budgets, optimizing email communications, and enhancing brand visibility through strategic Pinterest management.

North Huntingdon Township, Pennsylvania, United States

Answered inbound calls and assisted in scheduling payments to creditors, and advised clients of settlement offers on accounts, Completed daily outbound call list to follow up on missed payments, check by phone payments, coached settlements and other account prompted messages, Logged all additional payments made on bi-monthly basis, Notated client accounts with great detail and followed up with any answers

Monroeville, Pennsylvania, United States

Prepped food and stocked stations while completing orders that came through, created each order with great attention to detail, packaged orders ensuring quality control, organized and delegated orders minding appropriate customer service procedures, maintained clean store and work space, advised customers new items and suggestions, greeted customers, collected payments, answered customer inquiries, assisted in completion of catering orders

Pulaski Township, Pennsylvania, United States

Prepped all food for the day, executed made to order food requests, processed grocery and gas transactions, stocked all shelves, performed quality assurance duties, logged all transactions and lottery sales, closed and opened the store

New Wilmington, Pa

Trained new student workers on library procedures, and how to properly administer and troubleshoot technical issues experienced by fellow students and professors, Simulated problems and walked students through the process of helping callers identify and optimally solve their problems, Worked on small projects designed to help better the library and information services branch of the college, Reported back to my supervisor on the progress of the new workers and brainstormed ideas to further the progress of students and our ability to help callers

Edited multiple articles on weekly bases, checked facts and proper spelling of names, ensured proper grammar and eloquence, advised writers of ways to make things better while keeping their artistic integrity and voice

New Wilmington, Pa

Attended various events happening on campus, namely those in the Diversity circuit: Black Student Union, Allies, and Disability Awareness Club, Reported back on the proceedings of events and shared notable happenings, Interviewed attendees and people with relevant stories to each article, Gave a voice to events that were in low attendance due to scheduling

New Wilmington, Pa

Took calls and documented technical issues each person had, Performed on the spot troubleshooting, walking callers through the process to solve them, Created work orders and sent them to the appropriate personnel, Helped patrons find and check out books, Lead story time and childrens crafts

Peters Township, Pa

Demonstrated intuitive understanding of what needs to be done, took initiative to complete tasks without being asked, addressed customers with an energetic presence, restocked the line when items were low, paid constant attention to amount of food available versus time needed to make more, encouraged teammates

Jennerstown, Pennsylvania

Position held during the summer's of 2013, 2014, and 2015. Prepared and served food, cleaned and stocked bathrooms and cabins, helped administer misc. camp activities such as campfires, games, crafts, and snacks Assisted chef with tasks and offered additional leadership and guidance to peers due to experience

Mcmurray, Pa

Processed exchanges and refunds, honed customer service skills, expedited stocking of shelves, assessed the quality of products, cleaned bathrooms, swept store, organized items and station

Pursuing Bachelor Of Science, International Business

Activities and Societies: Scrawl, Chapel Musical, Women's Choir, LIS Help Desk, Outdoor Recreation Club, Phi Mu, SGA, CPC, Spark Club.

High School, General Education, 12

Activities and Societies: National Honor Society

High School, General Education, 9-11

Activities and Societies: Norwin Theatre Club, Norwin Varsity Swim Team, Select Choir, Spanish Club