I am a dedicated professional with a background in defense science and English literature. My experience spans various roles in the tourism industry, including ticketing, tour guiding, virtual assistance, and corporate and guest relations. I hold a Master's degree in Defense and Strategic Studies from the Republic of Indonesia Defense University and a Bachelor's degree in English Literature from the University of Kanjuruhan Malang.In my roles, I focus on creating memorable experiences, fostering collaboration, and driving business growth. I excel at customer service, communication, and strategic planning, consistently delivering exceptional results. If you're interested in connecting for collaboration, networking, or career opportunities, feel free to reach out.
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Tour LeaderHpi MalangMalang, East Java, Id
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FounderTerranusa Dec 2024 - PresentIndonesia -
Wellness Admin SupportFitfamco Nov 2024 - PresentSingapore1. Supported scheduling, milestone tracking, and internal updates to streamline wellness project coordination.2. Assisted with client inquiries and session logistics, collaborating with wellness instructors to ensure smooth execution.3. Prepared drafts of proposals, quotations, and sourced venues and vendors, contributing to event planning and documentation. -
Wellness CoordinatorFitfamco Aug 2024 - Oct 2024Singapore1. Scheduled and managed multiple projects, acting as a key liaison between clients and fitness instructors to ensure seamless communication and operations.2. Prepared and drafted detailed proposals, sourced venues, generated quotations, and handled invoicing to meet clients' specific needs.3. Remained on standby to address urgent requests and emergencies, adeptly solving problems to maintain smooth and effective operations.
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Tour GuideHpi Malang Dec 2019 - PresentMalang, East Java, Indonesia1. Provided detailed insights into local cultures and traditions for tourists.2. Adapted tours to meet diverse group preferences and maintained a positive experience.3. Demonstrated strong storytelling and customer service skills.
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Virtual AssistantKreol Indonesia Aug 2022 - Dec 2024Malang, East Java, Indonesia1. Provided seamless virtual administrative support and managed tasks efficiently.2. Handled social media accounts, created engaging content, and maintained client relationships.3. Demonstrated strong problem-solving skills in a virtual context. -
Corporate And Guest RelationsKreol Indonesia Jan 2020 - Aug 2022East Java, Indonesia1. Cultivated corporate partnerships and managed client relationships.2. Coordinated and executed events, maintaining a customer-centric approach.3. Spearheaded social media strategy and enhanced cross-functional collaboration
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Data Analyst-TicketingAti Business Group Dec 2023 - May 2024Jakarta, Indonesia1. Utilized Amadeus GDS for ticketing operations, ensuring accuracy and efficiency.2. Responded to customer inquiries and handled ticket reissues promptly.3. Collaborated with team members to meet daily ticketing targets. -
Experiential Learning FacilitatorGo Sinergi Feb 2022 - Sep 2022Malang, East Java, IndonesiaAs an Experiential Learning Facilitator at Go Sinergi, I designed and delivered programs that fostered personal and professional growth. My work focused on:1. Developing experiential learning programs that extended beyond conventional settings.2. Enhancing remote team dynamics through engaging online team-building exercises.3. Promoting community engagement and social responsibility.
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English TutorFreelance Jul 2020 - Oct 2021Malang, East Java, IndonesiaIn my role as a Freelance English Tutor, I helped students unlock the power of language through personalized lessons and interactive activities. I emphasized not only language proficiency but also building confidence in English communication. My approach was student-centered, promoting effective communication and cross-cultural understanding.
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Inbound Education ConsultantRuangguru Jul 2021 - Sep 2021Yogyakarta, IndonesiaAs an Inbound Education Consultant at Ruangguru, I ensured exceptional customer service operations, addressing inquiries across multiple channels. I contributed valuable insights to improve products and services, enhancing customer experiences. -
FounderKitchen Kane Aug 2019 - Dec 2019Malang, East Java, IndonesiaAs the founder of Kitchen Kane, a venture specializing in healthy date beverages, I was responsible for every aspect of the business, from crafting recipes to financial management and strategic marketing. I developed financial plans, maintained inventory, and drove sales growth, ensuring the success of the business.
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Tokopedia Center ConsultantTokopedia Mar 2019 - Jun 2019Malang, East Java, IndonesiaIn my role at Tokopedia, I fostered e-commerce success by providing tailored guidance to businesses and customers. I educated customers on using Tokopedia's platform, managed customer service operations, and contributed to product recommendations. -
Front Desk AgentThe Shalimar Hotel Jul 2016 - Aug 2016Malang, East Java, IndonesiaAs an Internship Front Desk Agent, I gained valuable insights into the hospitality industry. I was the first point of contact for guests, ensuring smooth check-ins and providing information about local attractions. -
Telephone OperatorKing Tour And Travel Jul 2015 - Aug 2015Malang, East Java, IndonesiaAs a Telephone Operator, I assisted clients with their travel needs, ensuring a seamless and memorable experience. I provided route information, managed bookings, and ensured efficient coordination of transport services.
Galih Adi Putra Education Details
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Republic Of Indonesia Defense University3.87
Frequently Asked Questions about Galih Adi Putra
What company does Galih Adi Putra work for?
Galih Adi Putra works for Hpi Malang
What is Galih Adi Putra's role at the current company?
Galih Adi Putra's current role is Tour Leader.
What schools did Galih Adi Putra attend?
Galih Adi Putra attended Republic Of Indonesia Defense University, Universitas Kanjuruhan Malang.
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