Let’s Change is a dynamic local community / +85 memebers / that brings together all the innovators and enthusiasts in change management and business transformation.To Join : https://bit.ly/letschangelyonOur mission? To unite various experts in change management through 4 regular thematic events per year / Share valuable insights and experiences / Discover the latest methodologies, tools, and themes / Exchange knowledge and grow through peer learning / Enhance our skills and professional development / Build a robust local network and foster powerful synergies around changeOur Values : C - curiousityH - humanityA - adventureN - networkingG - gratitudeE - empowering

𝙋𝙧𝙤𝙟𝙚𝙘𝙩: Revamping & standardizing the internal IT project management framework from one to various delivery models for the whole department of +700 employees. Objectives: provide more flexibility while answering to business needs, reduce bureaucratic hurdles, optimize resource allocation and enhance overall collaboration.𝙈𝙚𝙩𝙝𝙤𝙙𝙨: Impacted Population analysis & Risk assesment / Success Criteria Definition / RACI / CM Action Plan per Impacted Population / Communication Plan 2024 / Workshops Facilitation /𝙏𝙤𝙤𝙡𝙨: Klaxoon / Jira / StaffBase

𝙋𝙧𝙤𝙟𝙚𝙘𝙩: Deployment of the iCertis digital contracting SaaS solution for over 1,000 users, within 42 worldwide subsidiaries. Objective: digitalise, harmonise, facilitate internal processes in between different departments (legal, distribution, purchasing...,) centralise data, improve customer relationships by proposing electronic signature and improve workflow efficiency all around contract management.𝙈𝙚𝙩𝙝𝙤𝙙𝙨: GAP analysis (Implemented solution VS Expectations) / Network (Stakeholders) composition dashboard ​/ Role uniformization to internal practices / Key Users knowledge check lists​ / Change Management strategy / Digital adoption in app assistance (ex. Release Note)​ / Interactive e-learning offer ​/ Feedback collection strategy /𝙏𝙤𝙤𝙡𝙨: WhatFix (Digital Adoption), Icertis, Jira

SWELL EXPERIENCE - exploring new ways of interacting with your customers. ---> Change Management; ---> Definition of customer and employee journey;---> Service design / CX optimization; ---> Marketing Strategy; SWELL DESIGN - your unique visual identity & content to be remarkable.---> Logo, graphic charter;---> Webdesign and development, e-commerce, UX/UI;---> Social Media Management (SMM);---> Visual, audio and video production;

𝙋𝙧𝙤𝙟𝙚𝙘𝙩: Deployment of Kering's omnichannel strategy, which aims to offer a seamless customer experience. 4 brands, Balenciaga / Saint Laurent / Bottega Veneta / Alexander McQueen, +50 countries 𝙈𝙚𝙩𝙝𝙤𝙙𝙨:Impact Analysis AS IS --> TO BE / Personal and group interviewes / Business process modeling / Stakeholders map / Persona Design / Change management action plan / Communication / Training / Design Thinking 𝙏𝙤𝙤𝙡𝙨: InDesign / Confluence / Workplace / Slack / Microsoft Teams / PowerPoint

𝙋𝙧𝙤𝙟𝙚𝙘𝙩: Define the process, implement and animate Change Advisory Board in both infrastructure & applications scope. ​𝙈𝙚𝙩𝙝𝙤𝙙𝙨:Description and analysis of existing processes / "To be" definition & process design / Tools update / RACI / Risk and Impact analysis matrix design / Change management plan execution / Process and Product Owners support and training / CAB Meetings planning and assistance / Knowledge base & single communication channel setting up / User guides / Dashboard / Continuous improvement 𝙏𝙤𝙤𝙡𝙨: Solman / Remedy Force / Confluence / Jira / Qualtrics

𝙋𝙧𝙤𝙟𝙚𝙘𝙩: Acquisition of Solvay's polyamide (nylon) business by BASF and Domo for €1.6 billion, impacting 2500 people in 13 countries. Change Management mission to accompanying employees through the long transition with a goal to maintain people's commitment and ensure business continuity until the final integration of employees into the new structure. 𝙈𝙚𝙩𝙝𝙤𝙙𝙨:Impact and risk analysis / Change management plan development & implementation / Post go-live feedback / Newsletters (content and graphics) creation / Multi-language articles / Intranet site via Google Site design and maintenance / Industrial sites visits (workshops, etc.) / Q&A sessions / Satisfaction rate mesures based on surveys / Setting up communication kits / On-site and distance trainings / User guides𝙏𝙤𝙤𝙡𝙨: Google Suite / Confluence / Jira / Miro / Google Analytics / Photoshop / InDesign / Awesome Table /

- New sales system, stock management, marketing and communication strategy development and implementation;- Distributor's performance follow up + professional training (more than 15 countries); - Marketing materials creation (flyers, banners); - SMM (Facebook, Instagram); - Commercial proposals, market studies; - Export Sales Administration from the order to the delivery (CRM - Ebp software); - Participation at the Aesthetics / SPA trade shows (Paris, Lyon, Strasbourg, Nantes) + 25,000 participants;

- Communication coordination: 5 written articles, 16 recorded video, more then 50 publications (Facebook/Instagram), 2 published press releases; - Content creation for the website: translated documents / technical tools and marketing materials; - Assistance and customer support via WHMCS / LiveChat: 248 issues resolved;