Robby Gallagher Email & Phone Number

Plano, Texas, United States

Plano, Texas, United States

 Communicated directly with mobile carrier channels to identify and address training pain points through launch and non-launch cycles. Collaborated cross functionally with the channel account, retail training and sales enablement teams to align on training strategy for static deliverables, e-learn content and video. Ensured cross collaboration with internal and external business partners to align objectives in support of the company mission and implement a coordinated approach that drove trust and accountability  Partnered with external vendor to create and manage training content for retail sales and field sales teams mobile training platform, Samsung Elite. Built and delivered training content for Samsung AT&T New Hire Advocacy program that has reached over 1000 AT&T retail sales teams which resulted in 33% sales increase YoY. Facilitated device and sales trainings both virtually and in person.

National

Through virtual, video and written communication, I engage with the greater employee resource group and key stakeholders. I lead a team to create video/written newsletter that are used to celebrate successes, share important information about the ERG, and communicate/recap key events throughout the year.In this role, I also lead a book club that encourages self-development and open communication around leadership skills and best practices. This program alone has proven successful over the last 4 years and continues to grow in popularity.

Houston, Texas, United States

-Lead a team of 10-15 Samsung Experience Consultants to achieve 100+% to goal YoY while also exceeding sales targets across 5 national retail channels throughout Houston.-Create training content for multiple areas of the business on tight timelines.-Recognized by top leadership for creating engaging photo and video content for social media engagement relevant to partner goals and initiatives.-Co-Founded the Next Generation Leaders employee resource group that focuses on the leadership development and networking of Samsung’s next generation of leaders.-Skilled communicator, leader and team-builder, committed to development and mentorship of talent.

Colorado Springs, Colorado, United States

-Lead a team of 3 Samsung Experience Consultants to achieve 100+% to goal YoY while also exceeding sales targets across 9 different channels in the Greater Colorado Springs area.-Recognized by top leadership for creating engaging photo and video content for social media engagement relevant to partner goals and initiatives.Co-Founded the Next Generation Leaders employee resource group that focuses on the leadership development and networking of Samsung’s next generation of leaders.-Skilled communicator, leader and team-builder, committed to development and mentorship of talent.

Colorado Springs, Colorado Area

-Lead store to record sales throughout 2014-15 with over $80,000 in gross profit month over month.-Hired, trained, and coached team of 4 to success in all measurable sales metrics.-Cultivated a store environment that empowered the employees and focused on creating an exceptional customer experience.

Sioux Falls, Sd

-Captured high quality images reflecting the Sioux Falls area and events.-Edited and perfected images to exceeding Argus Leader product expectations.-Provided flexibility to travel and document events.-Maintain organized archives of produced images.-Provided exceptional professional curtesy while producing high qualityproducts.

Sioux Falls, South Dakota Area

-Exceeded store sales targets YoY by 25% and reduced return rates through employee coaching and creating exceptional customer experiences.-Recruited, hired and trained 13+ associates, developing 6 into future store managers.-Won top store in South Dakota-North Dakota market and acknowledged by the greater organization.