Travis Gallagher Email & Phone Number

Redmond, Washington, Us

Ma, 01824, Us

Redmond, Washington, Us

Led the teams involved in the strategic planning, design, deployment and management of the global server, storage, virtualization, and ancillary systems infrastructure that included 47 locations globally in 13 countries and served approximately 9,000 employees on four continents (North America, Asia/Pacific Rim, Europe and Australia).Led the strategic planning, design, deployment and management of the global server infrastructure that included 47 locations globally in 13 countries and served approximately 9,000 employees on four continents (North America, Asia/Pacific Rim, Europe and Australia).Managed the Corporate Systems Infrastructure Team consisting of three direct reports and working with multiple technical/managerial resources abroad. Successfully led and mentored the team on projects involving multiple layers of technologies, practices and scale. The role encompassed technologies consisting of Windows networking, storage/backup, virtualization, and server platform management throughout the company.Oversaw, tracked and maintained operational and support activities of all Corporate systems and staff and steered the organization in strategic directions globally that included, simplifying, consolidating, securing, and scaling effective highly available solutions. Maintained positive, open and effective relationships and engaged with direct reports and federated teams across the globe. Helped project teams work cohesively and achieve goals related to the strategic vision of the systems infrastructure.Established, promoted and maintained global systems infrastructure standards, procedures, practices and policies and communicated throughout a federated IT organizational model that streamlined and provided consistency, facilitated effective change controls, and improved regularly scheduled SOX, ITAR, ITIL and audit compliance results.Technically and administratively led multiple merger/acquisition and divestiture projects.

London, Gb

Member of a team of nine that was responsible for the daily operational support of over 4,000 Windows Infrastructure Servers in an Active Directory Domain that included physical (HP/IBM Blades and rack mount servers) and virtual machines (VMware).Primary duties focused on break/fix activities, systems patching, retiring/”re-plat forming” of servers and supporting clustered environments that included the storage connectivity to Storage Area Networks (server side).Troubleshot all aspects of the Windows Systems Infrastructure including network connectivity, performance, storage connectivity, domain connectivity, and break/fix issues across the company.Led the Windows Systems Team’s involvement in the documentation of and participation in company-wide DR exercises.Participated in and adhered to an extremely structured and centrally maintained change control process that assisted in coordinating and facilitating changes across an extremely large infrastructure.

Us

Worked as a member of a small IT staff that maintained and supported the technology infrastructure in the CONSOL Energy Center. My main duties focused primarily on administering the Windows Server infrastructure that included both physical and virtual servers running Server 2000, 2003, and 2008. I also was in charge of supporting the applications running on those servers that included Active Directory, DNS, DHCP, Exchange/ActiveSync, SQL, WDS, VMware (on HP BladeServers), Blackberry Enterprise Server, Symantec Backup Exec, Symantec Endpoint Protection, NetApp/EMC storage, SharePoint, IronPort (mail and internet security), and Citrix.Member of a four-person IT team that maintained and supported the cutting edge technology infrastructure in the CONSOL Energy Center. Supported and implemented sound solutions in all aspects of IT that included Systems, Networking Support and Help Desk initiatives in an infrastructure that had a small user base but technology rivaling a medium sized business.Actively led the team efforts involved in planning, coordinating, implementing and supporting all technical aspects of the 2013 NHL Draft (an internationally broadcasted live event) at Consol Energy Center. Activities involved collaborating with team members, the NHL production staff, teams, media outlets, vendors, facilities teams and Penguins Hockey operations staff. Implemented, maintained, automated and documented NHL GameCenter Live kiosks located in the suites of Consol Energy Center that enabled customers/guests to access live statistics and additional hockey coverage reliably and secured the solution to ensure the integrity of the IT Infrastructure using secured images and extensive lock down policies via GPO’s. Lobbied for and implemented an EMC Avamar solution that improved backup windows and solidified backups of the extensive amount of data stored within the IT Infrastructure.

Irving, Texas, Us

In my initial role I was a member of the Software Development Group I provided direct systems/desktop support to the team and also assisted in providing product-related support and solutions when required. My main focus was to plan and implement solutions, provide 24x7 support (to 200+ users), monitor, govern and optimize the infrastructure owned by the Software Development Team (approximately 25 servers that included multiple Windows Operating Systems, a VMware Infrastructure 3 environment, Active Directory and numerous Development Applications).In my last role my tasks involved working on a three-person team that administered the VMware, Server (hardware and OS) and Storage Infrastructure for the entire division (approximately 1,000 users and 200 total virtual and physical servers).Provided server/desktop infrastructure support to Software Development teams and user base that resulted in the effective development, testing and release of pharmaceutical software and equipment utilized in hospitals nationwide.Implemented virtualization infrastructure from the ground up to consolidate, scale out, improve development processes and increase performance and development testing procedures. Utilized VMware Infrastructure services and high-end backend storage from NetApp technologies.Effectively improved systems monitoring functions to provide enhanced insight to system performance and proactive system availability reporting and alerting.Optimized, upgraded, audited Active Directory, DNS, Group Policy and DHCP services that made for more effective administration activities and infrastructure services.Employed systems recovery procedures, documentation and ensured backup procedures and highly available solutions were in place and completing successfully to prevent software development service interruptions and met RTO’s and RPO’sProvided third tier support to customers utilizing company products in the field.

Managed the day to day activities of Windows platform servers and systems running out of the Corporate Data Center, and provided global support to the systems located in nine other data centers around the world and included over 2,000 users operating 24x7x365.Designed planned and implemented multiple Exchange Upgrades that included Exchange 5.5/2003/2007 versions and streamlined services across multiple AD forests and Exchange Organizations.Effectively maintained Active Directory infrastructure across all sites globally that included multiple projects focused on integration of sites (across 3 continents), consolidation of domains, single sign on and upgrades necessary to operate optimally across all business units. Directory service administration included DHCP and DNS and the migration of those services from Microsoft Technologies to Infoblox Network Services.Introduced and implemented virtualization and SAN storage technologies and pioneered the technology within the company to promote consolidation and performance and availability enhancements within the Corporate Data Center.Responsible for all ancillary systems management and maintenance including patching, AV, Citrix, Remote access, and File Services.Utilized, implemented and performed auditing activities for ITIL, SOX and change control functions across the organization.Worked with and managed multiple vendors to research, purchase and plan for new technologies as well as maintaining licensing compliance.

Bachelor'S Of Science, Information Systems Management, Networks/Micro-Computing Track

Bachelor Of Science (Bs), Management Information Systems, General

Education record

Education record

Education record