Karla G.
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Karla G. Email & Phone Number

SME Service Desk at Tata Consultancy Services
Location: Monterrey, Nuevo León, Mexico 7 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
SME Service Desk
Location
Monterrey, Nuevo León, Mexico
Company size

Who is Karla G.? Overview

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Quick answer

Karla G. is listed as SME Service Desk at Tata Consultancy Services, a company with 677733 employees, based in Monterrey, Nuevo León, Mexico. AeroLeads shows a matched LinkedIn profile for Karla G..

Karla G. previously worked as POS Support Center Tier 2 Specialist at Gilbarco Veeder-Root and Agente de atención telefónica at Afni, Inc.. Karla G. holds Certificado from Adobe Digital Learning.

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Tata Consultancy Services

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Profile bio

About Karla G.

Passionate about my work and high compromise about the companies I work for. Looking to contribute my skills in a dynamic and challenging environment.

Current workplace

Karla G.'s current company

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Tata Consultancy Services
Tata Consultancy Services
SME Service Desk
Monterrey, N.L., MX
Website
Employees
677733
AeroLeads page
7 roles

Karla G. work experience

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Pos Support Center Tier 2 Specialist

Current

Monterrey, Nuevo León, Mexico

- Technical Support with experience in the coordination and activation of gasoline dispenser and cash register systems.- Teamwork with technicians in Site to ensure the correct installation and operation of equipment.- Committed to quality, safety and efficiency in each project.

Oct 2024 - Present

Agente De Atención Telefónica

Monterrey, Nuevo León, México

- General Customer Service/Technical Support for an Important Telecommunication Company in Business and Government Customer Operations (BGCO).- Recognized as a Top Performer for 2 hour Resolution by getting the 98.8 % in monthly metrics (August/September).- Provided support and guidance to agents as a Mentor (Floor Support) during their interactions with.

Apr 2024 - Oct 2024

Technical Support Representative

Monterrey, Nuevo León, México

- Technical Support Agent for an Important Antivirus Software with experience in customer service, specialized in resolving technical issues.- Recognized as a Top Performer in monthly metrics and promoted to the Chat area for outstanding compliance in performance indicators.- After 2 more months, got promoved to the Tier 2 level and fixed escalated cases.

Jun 2023 - Apr 2024

Cuidado Infantil

California, Estados Unidos

- English language development through immersion in a native English-speaking environment.- Attendance and compliance with educational courses that meet the Academic Requirements of the J1 VISA.

Apr 2021 - Jun 2022

Diseñador Gráfico

Ciudad Madero, Tamaulipas, México

- Elaborate promotional images for the website of two companies sisters (PBX Hosting/INBTEL) and social networks such as Web Editor (HTML, php, CSS) and Corporate Identity Design to get the visual marketing strategy- Provided support to the Technical Support department in PBX Cloud and VOICE IP, ensuring comprehensive and effective customer service..

Oct 2018 - Apr 2021

Asistente Administrativo Ejecutivo

Ciudad De México, México

- Materials expedition of nationwide projects. - Monitoring of Contracts Purchase Orders.- Track of payments and orders from suppliers on SAP.- Video editor- Agenda control and coordination.

Nov 2017 - Feb 2018
Team & coworkers

Colleagues at Tata Consultancy Services

Other employees you can reach at tcs.com. View company contacts for 677733 employees →

2 education records

Karla G. education

Certificado

Completion of Certificate in Adobe Premiere and After Effects with more than 150 hours of experience and practice in Mexico City.

FAQ

Frequently asked questions about Karla G.

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What company does Karla G. work for?

Karla G. works for Tata Consultancy Services.

What is Karla G.'s role at Tata Consultancy Services?

Karla G. is listed as SME Service Desk at Tata Consultancy Services.

Where is Karla G. based?

Karla G. is based in Monterrey, Nuevo León, Mexico while working with Tata Consultancy Services.

What companies has Karla G. worked for?

Karla G. has worked for Tata Consultancy Services, Gilbarco Veeder-Root, Afni, Inc., Hexaware Technologies, and Agent Au Pair.

Who are Karla G.'s colleagues at Tata Consultancy Services?

Karla G.'s colleagues at Tata Consultancy Services include Krishna Priya, Priyabrata Acharya, Harsh Singh, Mohamed Asfarkhan, and Sharmila Mohammad.

How can I contact Karla G.?

You can use AeroLeads to view verified contact signals for Karla G. at Tata Consultancy Services, including work email, phone, and LinkedIn data when available.

What schools did Karla G. attend?

Karla G. holds Certificado from Adobe Digital Learning.

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