General Manager
April 2008 – May 2010 - General Manager (Phoenix, AZ)- 2009 Quarter 4 Branch of the Quarter Award- Multi-time quarterly winner in each category for branch economics, branch service excellence, inspection opportunities, and branch safety- Three-time All-Star Award winning branch for security system sales- Responsible for the hiring, training, and management of all branch personnel, activities, and operations for the Greater Phoenix market- Successfully managed revenues and… Show more April 2008 – May 2010 - General Manager (Phoenix, AZ)- 2009 Quarter 4 Branch of the Quarter Award- Multi-time quarterly winner in each category for branch economics, branch service excellence, inspection opportunities, and branch safety- Three-time All-Star Award winning branch for security system sales- Responsible for the hiring, training, and management of all branch personnel, activities, and operations for the Greater Phoenix market- Successfully managed revenues and expenses, managed policies and procedures, drove new customer acquisitions, ensured great customer service, and managed and prepared reports to document resultsFebruary 2007 - April 2008 - National Sales Trainer (Headquarters - Irving, TX)- Restructured and then facilitated the new Brinks University to groups of up to 50 newly hired residential and commercial sales representatives on a monthly basis resulting in an increase in those representatives achieving their 1st month sales goals from 25% to over 50% in the first three months- Responsible for improving sales efficiencies for 4 under-performing branches per quarter by conducting extensive one-on-one training in the field offices directly with Security Sales Consultants, Business Security Consultants, Sales Managers, and General ManagersApril 2006 - February 2007 - Sales Manager (Baltimore, MD)- Improved sales efficiencies and consistently ranked in the top 2 branches in the Northeast Region (out of 8)- Responsible for hiring, training, and managing of 10 Security Sales Consultants for the BaltimoreMetropolitan area through daily, weekly, and monthly performance resulting and accountabilityJune 2005 - March 2006 - Security Sales Consultant (Baltimore, MD)- Two time Security Sales Consultant of the Month- Successfully generated company and self generated sales for residential and commercial business and exceeded company standards Show less