Our mission with ProductColab is to build sustainable growth for B2B companies backed by strategic Product Management and Product Marketing.👉🏼 Follow and subscribe to our upcoming newsletter for actionable B2B growth strategy, delivered weekly

Expanding our SaaS products to international markets and revolutionizing our product innovation platform.

Charted the course for Mode's cloud platform vision, rallying behind 100+ engineers, 9 diverse teams, and 12 production services. I played a crucial role in their acquisition by Thoughtspot in 2023 by maintaining strong product direction and team morale during 4 challenging layoffs.Product Vision & Execution - Owned and executed the cloud infrastructure and developer experience roadmaps, ensuring timely delivery and high-quality experiences. - Prepared the organization to launch a multi-region product by leading the migration and adoption of advanced tech solutions like Docker, Infrastructure as Code, and Kubernetes.Collaboration & Communication - Implemented processes fostering cross-team collaboration and efficient communication for large-scale initiatives. - Collaborated beyond software development teams to ensure operational efficiency across the full product lifecycle.Data-Driven Approach - Instilled a data-driven performance mindset by introducing and tracking DORA KPIs, leading to significant improvements in deployment frequency, failure rate, lead time, and mean time to recovery. - Used data insights to slash $200,000 in excess tooling and bloated infrastructure costs. - Decreased deployment failures by 50% through strategic infrastructure and observability tooling enhancements.Achievements - Navigated through challenging periods, including four company layoffs, maintaining product direction and team morale. - Played a crucial role in Mode Analytics' acquisition by Thoughtspot in July 2023.

Came on board as the pioneering member of a budding SaaS startup, fueling its growth to cater to 5,000+ customers worldwide, culminating in a noteworthy acquisition by Resurgens in 2021.Leadership & Team Building - Founded and scaled the customer success, product, engineering, and infrastructure teams. - Partnered with the co-founders to set and communicate a clear company vision. - Implemented agile methodologies, continuous feedback loops, and feature development processes, ensuring efficient and effective product delivery. - Public speaker and workshop leader for meetups and conferences.User-Driven Growth - Increased new user acquisition by implementing a marketplace matching new customers with vetted integration partner - Launched a public user forum to drive user engagement and improve our self-serve support capabilities - Organized several meetups and conferences worldwide to increase brand recognition and strengthen partner relationsTechnology-Driven Growth - Became a leading e-commerce platform by building integrations with Stripe & PayPal APIs, processing millions of dollars within our first year of launch. - Built our Zapier integration, helping unlock thousands of new use cases for new and existing customers. - Launched our multi-region cloud product, helping us acquire new customers across the world and improve performance for existing users. - Launched our compliance-ready cloud product to sell to enterprises with unique needs like FedRAMP, HIPAA, and GDPR. - Launched our single-tenant cloud product to offer infinite scalability, helping us acquire and retain larger customers.

Program Management for WWCE's cultural programs, including Summer Work & Travel and Take Australia- Coordinated all the logistics necessary to find housing, employment, transportation, and cultural exposure for thousands of students- Managed relationships with over 30 overseas recruiting partners- Managed relationships with over 30 employer partners- Managed relationships with dozens of leasing companies- Coordinated recruitment and onboarding orientations- Marketing research for new program opportunities- Improved our tangled spreadsheet process into an awesome online portal using a no-code app