As an account manager at Webhelp, a global leader in customer experience and business solutions, I leverage my six years of experience and my degree in business information systems to help online businesses grow and succeed. I am passionate about finding innovative and effective ways to solve the technical and operational challenges of my clients and to deliver value-added services that enhance their performance and satisfaction.My core competencies include sales, customer acquisition, network administration, network security, and Zendesk. I am responsible for introducing Webhelp's products to the sales team, managing the website administration, and acquiring new customers across various sectors and regions. I use Zendesk to respond to seller inquiries, requests, and issues, and to submit their legal papers and product listings. I have achieved outstanding results in terms of customer satisfaction, retention, and loyalty, as well as sales performance and revenue growth. I have assigned over 800 new customers to the company in the past 10 months, exceeding my targets by 200%. My mission is to empower online businesses with the best solutions and support possible.