Quality Manager
CurrentAchievement’s:Reduction of internal scrap of 7.5% in the 1st, 74.44 % reduction of customer complains in the 1st year and reduction of the 43.17% in annual calibration cost and managed to maintain the ISO certificate by successfully completing the recertification auditconformities IATF.Responsibilities:•Management and coordination of operative personal (Quality Inspector)•Management of administrative personal (Quality & Process Engineer)•Management of the Total Quality System, includingoInternal Audits: Quality System & LPA AuditsoExternal Audits: Customer AuditsoThird Party: ISO 9001-2015oUpdate Quality System and his Documental Control•Implement the Core Tools (AMEF, CP, MSA, APQP & PPAP) in the Development and Desing Process and order to improve the efficiency of new projects and reduction of process problems and non-conformance materials.•Customer attention, response and follow up of claims, using quality tools and customer portals.