Kris Wong Email & Phone Number

Toronto, On, Ca

New York, Ny, Us

Falls Church, Va, Us

Customer: Gov. CustomerPosition: Senior Engineer Technical Advisor (SETA)Provide direct technical support to the Director, Deputy Director, and Technical Director in the development and assessment of deliverables that include briefings, strategy documents, technical assessments, and policy governance.

Reston, Virginia, Us

As a Senior Cloud Infrastructure Engineer I contribute in developing the code repository for Infrastructure as code and Configurations working with IT staff and Security for compliance. Develop information models for use in designing and building integrated, shared software and database management systems. Apply Agile methods to build and test the Cloud Infrastructure. Integrate and implement new CI/CD applications into the pipeline. Work management and other senior engineers to ensure that project tasks are completed thoroughly and on time with the highest quality standards.Microsoft Azure Government (MAG) | ServiceNow | AWSLead multiple teams on separate contracts to develop customers cloud infrastructure. Interface with customers and contract prime companies to ensure requirements and timelines are kept to program managers schedule. Additional responsibilities include script development to deploy and manage cloud environment. Also provide recruitment and internship assistance for the company Manage CONUS virtual technical teams Create OS secure/vanilla templates for (Azure/AWS) Strategize cloud provider micro-services to leverage, rather than third (3rd) party tools Document environment and standard operation procedures (SOPs) Assist in security accreditation, this includes but not limited to: PO&AMs, Waivers, and Technical Design Host cross-training seminars with operation teams Provide customers with financial breakdown of how resources are being spent Create workflows within ServiceNow Create Mid-Server connections into cloud environments (Azure/AWS) Design routing tables, virtual networks, and subnets within (Azure/AWS)

Us

Consultant

Global, Us

Create process documentation that allows customers a visual guide for implementation of GOTS/COTS and hardware onto Government networks. Strategize and implement new engineering efforts and designs for secure and unsecured enterprise environments. Organize work flow, and set priority tasks for team members work orders. Provide high level engineering efforts and guidance for continual work flow.• Ensure successful delivery of project leveraging project management fundamentals including work planning, scope containment and risk mitigation• Provide hands on project execution support including requirements definition, design, issue resolution, quality assurance and procedures documentation• Designed and implemented new analysis workstation operating system and mobile technology solution using SCCM and MDT technical solution• Developed policies and procedures to be followed by management and staff• Manage projects including status reporting and program management across multiple projects while providing management with transparency in tracking progress.• Assist corporate management in response for Request for Proposal (RFP), all responses valuing over $10 Million USD.• Develop strong rapport with key stakeholders, as well as technical groups• Manage virtual team members worldwide, manage staff billable hours, expenses, and training schedules

Analyze and evaluate existing or proposed systems and design complex computer systems to process data. Perform quality assurance review of specifications for internal and external delivery. Coordinate with client to define problem, determine data availability, report requirements and resolve system design problems. Provide guidance and work leadership to less-experienced analysts. Document procedures for system administrator duties and functions. Plan and execute the integration of Government based products and services for both corporate services and military business units into a complex data center and network environment in an efficient, secure, scalable, reliable and cost-effective manner. This includes content delivery systems, hardware configuration, custom software implementation, database administration, network and systems design, performance and process improvement, and systems documentation.• Redesign backup system using CommVault 9• Manage current database repository of SVN (Subversion)• Encrypt Data for Military use• Supervise project planning and execution• Direct individuals/groups to help them achieve project objectives• Integrate WAMI (Wide Area Motion Imagery) technology, such as Ageon and SIG• Implement proper change of management processes• STIG OS, using Retina and SCAP software• Integrate new R & D software and infrastructure (IaaS)• Architect and document network infrastructure with any new development servers

In my role, I installed, supported, and maintained servers and other computer systems, planning for and responding to service outages and other complications. I scripted for systems-related projects, trained computer operators, and directed management-approved projects. Beyond standard support, I ensured proper server backups and secured server data from unauthorized access. I developed and maintained installation and configuration procedures, provided Tier III and other support as requested, and supported office migrations and moves nationwide. My responsibilities included regularly applying OS patches and upgrades, upgrading administrative tools and utilities, configuring and adding new services, and maintaining a complex network Active Directory structure. I oversaw all aspects of the Exchange 2007 environment and supervised enterprise VMware ESXi with various operating systems. Additionally, I administered client machines using SCCM for updates and created custom PowerShell scripts for daily automation tasks.

As an IT Specialist, I managed company servers and provided daily support to both server and client workstations. My role involved designing and implementing disaster recovery plans, database structures, network printer configurations, and security policies. I administered software and hardware upgrades, configured Palm Treos for integration with Exchange servers using custom SSL certificates, and applied advanced Photoshop techniques for political and corporate photos. Additionally, I designed and maintained the company website using CSS, PHP, and HTML. Among my key achievements, I created a custom image database containing five years of archival photos, successfully implemented a new server while migrating from Exchange 2003 to Exchange 2007, and developed cost-effective solutions for technology upgrades. I also authored comprehensive white papers addressing various technology support issues, designed the company’s homepage layout, and managed printers, OS updates, Active Directory, DHCP, Exchange, DNS, and network switches.

Doctor Of Public Policy (Phd), International Business

Certificate, Strategic Management

Masters, Masters Of Business Management Of Technology