Daniela Gamez Email & Phone Number

I am a passionate and adaptable student of Tourism, Hospitality and Event Management at The George Washington University School of Business, with a strong background in guest service environments, research and sustainable tourism.In my most recent role as a call agent at Almacontact Colombia, I provided bilingual customer service for LATAM airlines, handling inquiries, complaints, and reservations with professionalism and efficiency. I also have over two years of experience as a front desk receptionist at STANZIA S.A.S, where I welcomed and assisted guests, managed bookings and payments, and coordinated with other departments to ensure a smooth and satisfying stay.My core competencies include excellent communication and listening skills, problem-solving and decision-making abilities, and attention to detail and quality. I am also proficient in various software applications and tools, such as Microsoft Office, Google Suite, and Sabre. My goal is to apply my knowledge and skills to the tourism and hospitality industry, and to contribute to creating memorable and enjoyable experiences for travelers and guests. I am eager to learn from and collaborate with professionals and experts in the field, and to explore new opportunities and challenges that will enhance my personal and professional growth.