Drive and Develop Cisco Systems Managed Services and Small Business Portfolio (inc. Meraki) in South Caribbean Area

My Duties include: Managing Accounts; Maintaining Relationships with Vendors; Growing Adistec's Partners in Jamaica, Cayman Islands, Bermuda, Haiti and the Bahamas through extra value services in Pre-Sales, Training, Logistics, Marketing and Best Practices. Since 2016 I have grown Adistec's commercial imprint in the area by over 300% on an annualized basis.

Maintain and Grow relationships with Resellers and Partners of Microsoft and Symantec Software.2015 Established New Partnership with Veeam. Grew Retail and System Builder sales by 100% over 2014.From March 2013 to December 2014 I Managed the Networking Category concentrating in CISCO SMB and retail Networking Products.2014 increased sales by 10% year on year and profits by 16% for Software DivisionAchieved and Exceeded Profit Goals for Networking Division 150% of target while… Show more Maintain and Grow relationships with Resellers and Partners of Microsoft and Symantec Software.2015 Established New Partnership with Veeam. Grew Retail and System Builder sales by 100% over 2014.From March 2013 to December 2014 I Managed the Networking Category concentrating in CISCO SMB and retail Networking Products.2014 increased sales by 10% year on year and profits by 16% for Software DivisionAchieved and Exceeded Profit Goals for Networking Division 150% of target while increasing Revenues by 30%. 2013 headed the best performing division (Software) in Intcomex Jamaica, reaching 104% of Gross Profit targets Expanded Software sales market from Jamaican base into the Dominican and Eastern CaribbeanIntroduced new lines of Home Automation (Belkin) and Linksys Business products into the Jamaica Market for Networking, while decreasing aging stock by a third and inventory days on hand by 30% (Networking) Show less

I administer & support enterprise wide Groupware (e-Mail, Service Desk, CRM, Intranet-Sharepoint and Sales Force Automation.); Do Technical Documentation for the IT Unit, & Coordinate IT training for end users. Amongst my achievements are: Negotiation with Microsoft for Licenses saving US$77k over 3 years; Doubling Content on Company Intranet; Introduction of Sales Force Automation tools to the organisation improving supervision of Account Executives; Decreasing Spam delivery to Inboxes by 87%… Show more I administer & support enterprise wide Groupware (e-Mail, Service Desk, CRM, Intranet-Sharepoint and Sales Force Automation.); Do Technical Documentation for the IT Unit, & Coordinate IT training for end users. Amongst my achievements are: Negotiation with Microsoft for Licenses saving US$77k over 3 years; Doubling Content on Company Intranet; Introduction of Sales Force Automation tools to the organisation improving supervision of Account Executives; Decreasing Spam delivery to Inboxes by 87% over a year. Show less

Responsible for managing the Inventory for British American Tobacco Caribbean and Central America covering Hardware, Software and IP Address Space. Did Budget forecasting for Capital Expenditure (US$700k per year) and Leasing. Technical lead for all IT Services Procurement including Hardware, Software and Voice Services (mobile and landline.)

Provided end user support, administered Servers (Win 2K3, Win 2K Server), PBX and Networks, Video Conferencing, Administered Siebel CRM,interfaced with auditors, working on special projects. Managed Backups and recovery.