Pmo Analyst / Change Management Lead
Pune
- Project Planning, Tracking and Monitoring in MSP Tool and generating the various reports from MSP.- Responsible for designing the Induction Pack, Welcome Pack, Reporting Templates, Dashboards etc. with the help of the applications like MS Excel, Power Point and Word etc. - Resource Management Activities i.e. Resource Roll On and Roll Off, On-boarding & Off-boarding.- Resource allocation from the tool and follow up to book the relevant resources for the project requirements.- Updating the Vacation Tracker for the Resources.- Creating Utilization Report for the resources and overall for the Project.- Creation of Management Dashboard, SLA and Operation Metrics.- Seat Management, Asset Management, Project Actual validation in MSP- Weekly Status report preparation & quality check, Effort variance report from SMS Tool & myTE.- Leading the whole Change Management at offshore for VIRGIN MOBILE. This role involves a lot of interactions with CEO and Senior level folks at client and Accenture side to obtain the validation and approvals on the significant changes.- Also attending the daily update calls on the existing changes with the IT Change Management folks in Client end (Virgin Mobile) and presenting the latest view on the changes owned by me with the impact assessment, Support Plan, Business Justifications, Impact Profile, Risk Analysis, Test Plan and Backout Plan on the change.- It involves raising Changes, chasing approvers and validation groups from the tool, meeting the SLAs of full approvals for the changes, representing the changes to CAB/GCBs and Warroom respectively to approve from the business, track the completion and record the same in tool accordingly etc.- Taking care of administration part on the Change Management. It involves timely tracking the change completion status and recording it to remedy tool.