Seamless Transition of a New HR operations Project by travelling to UK. Preparation of new SOP's & Work Instructions from scratch. Looking after the Complete life cycle of the employee in SAP & Success factors. Worked on Different Geographies in order to get exposure to different Process.

Got promoted as a Senior process associate where I was the acting team lead managing a team of 3 members. Ensuring that the team's knowledge is at par with current updates. Handling escalations if any by going in depth in order to find out the root cause of the issue in order to avoid it in future. Process walkthrough to Senior Management. Handling performance calls with the service delivery leads & HR counterparts. Reviewing of the RACM's and SOP's frequently to meet the business… Show more Got promoted as a Senior process associate where I was the acting team lead managing a team of 3 members. Ensuring that the team's knowledge is at par with current updates. Handling escalations if any by going in depth in order to find out the root cause of the issue in order to avoid it in future. Process walkthrough to Senior Management. Handling performance calls with the service delivery leads & HR counterparts. Reviewing of the RACM's and SOP's frequently to meet the business requirement.Managing the Internal & external process audits Show less

Looking after the entire lifecycle of employees in SAP for UK based 6,000 employees. Responsible for delivering quality output in set timelines.Responsible for the training of new employees. Frequent Interaction with clients for process stabilisation.

Sourcing of Profiles from Various Job portals and Scheduling candidates for Interviews. Maintaing complete record of employees in SAP. Looking after the New Joining formalities, BGC checks, Induction, Payroll, Exit formalities, Statutory Compliance & Employee engagement activities.