I am a passionate and results-driven Hospitality Manager with over 4 years of experience leading high-traffic food and beverage operations. My expertise spans team leadership, customer service, and operational management, with a keen focus on driving sales growth and enhancing guest experiences. Throughout my career, I have consistently exceeded performance targets, demonstrated strong leadership skills, and developed innovative beverage creations, such as my award-winning Chocolate Macchiato.As a certified Coffee Master and Barista Trainer, I have not only honed my own skills but also trained others, certifying multiple baristas and advancing their careers. My leadership extends to managing sales, where I achieved 106% of sales targets in Q2 of 2022, and was recognized with numerous accolades for my service excellence and coffee innovation.I continue to lead operational excellence, drive customer engagement, and implement strategies that boost profitability. I am always excited about new opportunities to apply my skills in hospitality management, enhance customer satisfaction, and inspire teams to achieve success in a dynamic and fast-paced environment.