- Oversee and manage all aspects of Effervape’s distribution and operations within Malaysia, ensuring a seamless supply chain and operational excellence.- Develop and implement strategic plans to expand Effervape's presence and market share in Malaysia, aligning with the company’s global vision and standards.- Build and maintain strong relationships with key stakeholders, including customers, suppliers, and local authorities to foster a positive business environment.- Lead, mentor, and develop a high-performing team, promoting a culture of excellence, innovation, and continuous improvement.- Drive sales and profitability by identifying new business opportunities and optimizing existing channels of distribution.- Ensure compliance with all local laws and regulations, as well as adherence to Effervape’s policies and ethical standards.- Analyze market trends and competitor activities to inform business decisions and strategy.- Manage financial performance, including budgeting, forecasting, and analyzing sales data to ensure financial targets are met or exceeded.- Collaborate with global counterparts to share best practices and support a cohesive, company-wide approach to achieving business objectives.

- Oversee export and import processes within the Airfreight department, ensuring seamless operations and adherence to compliance standards.- Engage in negotiations with airlines to secure advantageous ad-hoc rates and space allocations, contributing to cost-efficiency and operational excellence.- Provide hands-on assistance with operational challenges, including cargo build-up and submission procedures, facilitating smooth workflows.- Collaborate closely with the Sales Team on rate and space allocations to align with customer requirements and enhance satisfaction.- Administer the Profit & Loss (P&L) management for the Airfreight department at KLIA, driving financial performance and departmental sustainability.

I was entrusted with delivering high-quality service to cargo agents and managing the import cargo operations, ensuring timely and accurate processing and distribution.

I was responsible for facilitating the seamless processing and tracking of inbound shipments, ensuring compliance with regulatory requirements and aiding in efficient cargo handling.

My role entailed assisting in the preparation, processing, and tracking of outbound shipments, ensuring they meet all compliance standards and are delivered to customers in a timely manner.