Business Analyst
13 Years of IT Experience professional focused on Property and Casualty (P&C) Insurance domain. Decade of Guidewire Product Experience in multiple LOB’s (Workers Compensation, Personal and Commercial) with strong presence in Personal Lines and PolicyCenter 3 years as a Business Analyst Lead for Guidewire project in the modernization journey, worked closely with product owners and Business/Stake holders to convert the requirements to User stories. Conducted business walkthrough with business on the implementations. Use Enterprise Architect and JIRA for Quality Assurance activities including Defect logging, Triaging, Resolution Management, impediment management. Participate in Backlog Refinement, Estimation of story cards via poker board, PI Planning and Retro meeting. Facilitated requirement elicitations and analysis with multiple stakeholders in analyzing current state, future state, gap analysis, prepare transformation logic, acceptance criteria, reviews and sign off. Participate in various Agile ceremonies and Scrum teams for an effective Test Plan and Execution for successful Project Implementation. Work closely with PolicyCenter product Owners (Underwriters and Subject Mater Experts), Billing Product Owners (Billing Managers and Specialist), Claim Product Owner (Claim Handler), (Producer Engage product Owners (Customer Service Representative for insurance Producers/Agents) and Customer Engage Product Owners (Customer Service Representative – representing Policyholder persons) and triage the problems and work with team members on appropriate resolution. Use Enterprise Architect and JIRA for team progress on problem solution.