• Overseeing and managing top 5 accounts domestically to deliver and maintain service excellence.• Handling contract negotiations for global customers for liferaft, fire servicing and lifeboat inspections.• Achieved 32% YTD growth on the accounts under my management.

• Managing relationships of 15 accounts from inception to after-sales service of total $2,500,000 in value.• Responsible for handling major clients’ critical life-saving and fire-fighting servicing requirements onboard vessels. Each vessel had a gross tonnage of 80 tons.• Managing a team of 3 people to achieve sales targets of $350,000 per quarter.Key Achievements:• Spearheaded external marketing activities, including presence at major exhibitions (OSEA,IMPA, INTERSEC, INTERSHUTZ, PACEDONIA) and other sponsorships, resulting in over SGD $200,000 of revenue.• Opened up new markets in Fiji and New Zealand to improve our global presence for both fire-fighting and fire-fighting foam, resulting in 3 new clients.• Leading an oil rig refurbishment project worth approximately SGD $100,000 end to end; I handled procurement, work deployment, quotations, invoicing and payment collection.

HG Metal Manufacturing Limited (“HG Metal”) offers a “one-stop supermarket” end-to-end solution for our customers, ranging from distribution services to downstream and value-added activities. Equipped with strong sourcing capability from an extensive network of suppliers from countries such as China, Japan, Korea, Turkey, Russia, Ukraine, and other Eastern European countries, we carry more than 3,000 types of steel products, of various dimensions and for a wide range of industries and applications. We also offer customised steel solutions for diversified industries including energy, transportation, marine, electronics and other sectors.• Conducted 5 training sessions for 6 sales coordinators on various sales tools (e.g. SAP)• Managed a team of 4 sales professionals to serve clients with revenues of $3,000,000 with specific industry knowledge• Prepared suitable quotes in response enquiries and followed through to convert into a sales worth $1,500,000.Key achievements:• Managed a portfolio of accounts with an annual turnover of S$3 million

Global Marine Safety is a company dealing with fire and safety equipment on board vessels and oil rigs internationally. Our presence is strong mainly in Asia and we have dedicated offices in Asia, Africa and America.In my role at GMS, my responsibilities included:• Managing relationships of key accounts from inception to after sales service• Entrusted with the responsibility of handling major clients for their life saving and fire-fighting servicing requirements on board vessels. These include fire extinguishers, Co2 systems, water mist systems, FM200 systems, etc• Working closely with the Managing Director on strategies needed to win over potential clients by offering competitive tariff rates for their servicing needs• Prepared training decks for the new sales staff and coached them on effective sales techniques, customer service skills and managing customer expectations• Preparing quotes upon receiving enquiries and following through to convert into a confirmed sale• Supervising and overseeing the coordination and execution of sales including the preparation of delivery orders, internal work orders and invoices• Developing new business to increase profit and meet sales expectations• Spearheading external marketing activities including presence at major exhibitions (i.e OSEA) and other sponsorships• Involved in sales and after sales service of life boats and life rafts

Underwater Technology Services is an offshore service & supply company based in Singapore offering a comprehensive suite of products and services to clients Internationally.• Handled request for quotations from clients regarding the rental and sale of a large range or products.• Developed new business relationships worth $500,000 with 4 clients based in Singapore, Malaysia, Thailand, Vietnam and Australia through various methods, including cold calling and networking.• Prepared business plans, proposals, sales forecasts, budget forecasts as well as a list of pending and confirmed jobs to budget resources effectively, ensuring timely delivery of equipment 95% of the time.

• Built 10 partnerships with Oil & Gas organizations to provide training services worth $100,000 to their employees• Managed the marketing and advertising of courses on social media as well as print media to garner 40% more enquiries for courses compared to the previous runs.• Communicated with 3 lecturers overseas to conduct training locally for 40 students at OTC• Conducted training on introductory subjects like wildcat exploration, upstream and downstream crude oil processes, etc to 150 professionals.