 Working on change requests and enhancements; Interacting with the client in understanding and gathering of the requirements and working on the same; handling change requirement with SLA.  Responsible for the documentation of the issues posted on the detailed document with analysis of the issues after providing solution to the client.  Managing validation and substitution as per client requirement; closely integrating with different modules whenever needed; actively involved for extending support in month end activities, maintenance. Coordinating with technical consultants for modifications in outputs and program changes; testing the reports developed by technical team. Providingfull-fledged support for general ledger, Asset accounting and AP, AR Prepared user manuals as well as presentations and conducted workshops for relevant users Good experience in defining the various Customized Programs related to FI/CO with the help of Developers by explaining the client requirement Providing day to day operational and process support to end user and super users Attended KT sessions and updated knowledge with new issues