Application developer in the Planning and Analytics Team

•Developed predictive models for performance and service management resulting in optimal deployment of resources and enhance Total Customer experience ratings.•Designed, developed and implemented a recommender system for courses and learning paths based on the user profile and past interactions. •Conceptualized, designed and developed Data Science and Big data analytics curriculum courseware and certification that trained and groomed hundreds of data scientists within the organization in customer/partner base.•Designed a scalable lab environment and the problem sets for the learners to practice and understand predictive analytical methods, Hadoop, Hadoop eco system tools and in-database analytics.•Developed and implemented recommender systems for Training and certification using a variety of contextual information.•Designed and developed comprehensive dashboards for the Global services business, incorporating predictive models. •Authored the book on Information Storage and Management that has sold over 50,000 copies.•Authored training programs and certifications at the specialist and expert levels in the EMC proven professional track on Information Infrastructure management.•Developed and mentored Data Scientists and teams of engineers to support various initiatives within the organization.

•Led a newly established Professional Services organization, developed the business in SE Asia and transformed the practice, implementing repeatable quality processes for the implementation of enterprise storage solutions in mission critical IT operations. •Over-achieved revenue targets set for the PS organization consistently enhancing productivity levels of the consultants managed to record levels compared to the global standards with in EMC.•Recruited and mentored a team of highly competent professionals leading by example with innovative solutions to complex IT infrastructure problems.•Worked in the re-definition of the packaged services offerings of EMC, an initiative by the EMC Corporate PS teams, to be more customer-focused and enable rapid adoption of EMC technology by the customers.•Designed and developed a “Sovereign Risk Mitigation” solution and successfully completed a Proof of concept for replication of a large volume of data across thousands of miles. This involved the mathematical modeling of the network and the back end performance that estimated the feasibility of the solution. The POC culminated in a multi-million dollar business opportunity for the district.•Led the team in South Asia and achieved repeat business worth over USD 1M for Professional Services offering from a global consortium for their SAP implementation in geographies outside South Asia to be executed by the PS team from South Asia.•Won several awards and EMC Club 101 membership every year for the contributions to the Professional services business as well as the product and solution sales in APJ.

•Established a robust technical support infrastructure and SLA for all common platforms, establishing standards of best practices in business continuance, IT operations and management, IT procurement, Cost and inventory management and a customer focused help desk.•Led a large team spread across the region ranging from Application developers, IT specialists, Systems Engineers, Operation analysts and staff that ran the data center operations. Expanded the data center infrastructure to support business initiatives with a cost effective alternatives and efficient operating processes.

•Worked on optimizing the database performance and enhanced the online and batch performances significantly.•Developed the infrastructure and the complete tool sets for the regulatory reporting.•Defined standards and coordinated the establishment of business continuity plans for the APJ region ensuring high availability for the applications and the Technology infrastructure.

•MVS consultant to provide direct technical support (pre-sales, Installation and Maintenance) for StorageTek products.

•MVS Systems Programmer – developed several packages for Seismic data processing and Systems Management