 Around 10+ years of hands on experience in Business Development, Account management, Client management, Vendor Management & People Management. Possess experience in Account Management, Client Engagement and Vendor management in the Automotive, Engineering and IT services industry. Experience in building client relationship, overseeing various client engagements, achieving top line as well as bottom line targets. Served as a point of contact to client delivery with responsibility towards client Client engagement/account management/servicing and talent acquisition/recruitment processes/methodologies. Experienced recruiting professional with a strong understanding of recruiting processes, team management, technology & strategic recruitment consulting, including day to day resource management leadership & recruitment strategy development. Expertise in gathering, analyzing and documenting business requirements and developing Business Requirement Documents and Functional Requirement Specifications

o Provided consultation to project teams across business units for resource planning - Managed Services, Staff Aug, software/tooling solutions - to identify/optimize resourceso Responsible for coordination, execution, and communication across Business Units to assess Ford technology needs(technology forecasting, initiatives pipelines, event launches) & assist in implementing optimal solutionsBusiness Operations: o Defined processes, established/developed tools, managed critical operational processes for TOS including Staff Aug and Managed Services with end to end business responsibilityVendor Management:o Enabled the business by identifying, assessing & selecting technology vendors from the industryo Negotiated commercials & contracts with the vendors and ensured optimal governance(Escalation management, Risk management, Cost, Efficiency and Quality management)

o Provided consultation to project teams across business units for resource planning - Managed Services, Staff Aug, software/tooling solutions - to identify/optimize resourceso Responsible for coordination, execution, and communication across Business Units to assess Ford technology needs(technology forecasting, initiatives pipelines, event launches) & assist in implementing optimal solutionsBusiness Operations: o Defined processes, established/developed tools, managed critical operational processes for TOS including Staff Aug and Managed Services with end to end business responsibilityVendor Management:o Enabled the business by identifying, assessing & selecting technology vendors from the industryo Negotiated commercials & contracts with the vendors and ensured optimal governance(Escalation management, Risk management, Cost, Efficiency and Quality management)Event Management:o Drive end-end innovation/Hackathon events – Related to Innovations at client location.o Chatteratti - Conducting team building events for CSC employees at FORD on a bi monthly basis.o Binergy Activities – facilitation of holding eyes camps, blood donation camps, charity relation events for orphanagesHR activitieso Resourcing & scheduling interviews for candidates with Ford clients based on their schedule.o Coordination of CSC Corporate shared services for claims processing like Medical bills, Telephone bills, Income tax proofs, PF, EPF etc. for each employee.o Employee Connect meeting every quarter and educate employees on awards and accolades our members have appreciated for that quarter and ensure team in motivated.PMO & Finance activitieso Coordination with Finance Team for creation of WBS Code during the start of the financial year after reconciliation with the carryover report from Ford across the regions. o Reconciliation of eTES hours during the financial year end. Coordinating with the finance team for backend correction if required.