Monitored performance on a day-to-day basis to line management through coaching, disciplinary actions, counselling and career developmentAnalysed business infrastructure and provided guidance and input on unit restructures, employee development, workplace planning and succession planning.Conduct meetings with business units weekly.Improve work relationships between fellow employees and management by working closely to build morale and motivation. Manage account relationships, contract negations, sales, pricing, billing, and logistics Collaborate with cross-functional teams to improve customer service experience Lead planning, strategy, proposal process, and bid preparation.Collaborated with cross-functional teams to improve customer service experienceCapitalized on previous relationships and performed market researchCaptured significant competitive business and presented optimum solutionsEnsures projects are appropriately staffed for meeting project requirementMonitored and inspected project teams' job progress to ensure compliance with all schedule, quality and safety requirementIdentified process improvement opportunities to drive operational efficiencies as needed

Worked as contractor from Gem Software Solutions to RR Donnelley as a Quality Controller. Company belongs to US Government Income tax documentation for the US Clients. My role to take care of Document style and Analysis the job which is assigned to me. Document Specialist will do the edits and provide the Document for Quality Audit We will work with the Document as per the rule which is mentioned on the Documents.We need to check the Document style as per the template provided.Once Quality Audit has been done, we will post the document to clientWe want to produce the Document to Client within the time limit which is assigned to us by Client without an error.Got many Appreciations and awards