Ganesh S B

Ganesh S B Email and Phone Number

Associate - Reporting Specialist @ AstraZeneca
Chennai, TN, IN
Ganesh S B's Location
Chennai, Tamil Nadu, India, India
Ganesh S B's Contact Details

Ganesh S B work email

Ganesh S B personal email

n/a
About Ganesh S B

Experienced Data Analyst | Telecommunication, Retail, HR Operations, and Life Sciences | Driving Business Decisions and Process Optimization.With over 5 years of industry expertise in the domains of Retail, HR Operations, and Life Sciences, Skilled in managing analytical tasks for global clients using advanced tools such as SQL, Power BI, Excel, and Python. Collaborating cross-functionally, I have successfully communicated findings and presented data-driven recommendations to stakeholders, ensuring their engagement and alignment.

Ganesh S B's Current Company Details
AstraZeneca

Astrazeneca

View
Associate - Reporting Specialist
Chennai, TN, IN
Website:
astrazeneca.com
Employees:
78605
Ganesh S B Work Experience Details
  • Astrazeneca
    Associate - Reporting Specialist
    Astrazeneca
    Chennai, Tn, In
  • Cognizant
    Associate
    Cognizant Apr 2022 - Sep 2024
    Chennai, Tamil Nadu, India
    Project : Customer Experience (CX) AnalyticsClient: US-based Telecom Company • Identified customer friction points and pain areas by investigating feedback collectedfrom Medallia and Sprinklr platforms.• Enhanced the Digital Interaction Score (DIS) by 22% across key sections of the website by analysing over 30,000 monthly customer feedback entries.• Created comprehensive Power BI dashboards presenting KPI trends and operational metrics; empowered client leadership to make data-driven decisions, leading to a 20% improvement in DIS for sales section of the website within six months.• Recommended functional and experience enhancements by analysing customer journey sessions and correlating them with error logs using Visualization dashboards.
  • Cognizant
    Programmer Analyst
    Cognizant Jun 2020 - Apr 2022
    Chennai, Tamil Nadu, India
    Project : Business Operations - Demand ManagementClient: Cognizant Internal – Operational Excellence• Analysed staffing data to uncover trends and patterns, delivering actionable insights for the Infrastructure Services department.• Generated interactive weekly, monthly, and quarterly reports and dashboards to monitor resourcing trends and performance using MS Excel & Power BI.• Implemented data-driven strategies to optimize hiring timelines for large deals, resulting in a 15% increase in on-time fulfilment rate.• Recognition: Gold Award and Cheer points for consistent support in the resource fulfilment process for 2 major deals in the BFS domain.
  • Cognizant
    Programmer Analyst Trainee
    Cognizant Jun 2019 - Jun 2020
    Chennai Area, India
    Project : Global Logistics Systems (GLS)Client: Fortune 50 US Retail Giant• Managed a Control tower app that tracked alerts and incidents within the logistics application, reducing resolution time by 30% and operational downtime by 18%.• Conducted root cause analysis of recurring alerts and incidents, improving system reliability and performance.• Recognition: Bronze Award and Cheer points for demonstrating great potential and significant contributions during the initial days.
  • Hindustan Aeronautics Limited
    Project Intern
    Hindustan Aeronautics Limited May 2018 - Jul 2018
    Bengaluru, Karnataka, India
    Optimizing the manufacturing process of Low Pressure- Nozzle Guide vane in an aircraft engine. (05/2018 – 07/2018)

Ganesh S B Education Details

Frequently Asked Questions about Ganesh S B

What company does Ganesh S B work for?

Ganesh S B works for Astrazeneca

What is Ganesh S B's role at the current company?

Ganesh S B's current role is Associate - Reporting Specialist.

What is Ganesh S B's email address?

Ganesh S B's email address is ga****@****ant.com

What schools did Ganesh S B attend?

Ganesh S B attended Shanmugha Arts, Science, Technology And Research Academy, Dr. G.s. Kalyanasundaram Memorial School.

Who are Ganesh S B's colleagues?

Ganesh S B's colleagues are Jennifer Hanson, Regina Mondragón, Persin Kaur, Dolly, Joseph Polcha Jr., Elaf Al-Radawneh, Wioletta Pietrasiak, Acma, Cgma, Emba, Julie Soppitt.

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