· Initiated and started hierarchy based online portal displaying REAL TIME Sales data, Collection, Outstanding, Credit Notes, Target achievement etc. (HQ | Stockiest | SKU-wise). · Launched online secondary sales portal listing Stockiest-wise, SKU-wise secondary sales and market inventory. Along with secondary portal, also started online system for monthly sales forecast, wherein zone managers will enter the monthly stock requirement (site-wise) based on the average last 4 months sales trend and stock in hand.· Developed and implemented in-house Daily Field Work Reporting & Tracking Mobile App [K.Office] for BM’s, RM’s & ZM’s of OTC division. Also, set-up online web portal for stockiest where they can redeem pre-defined goodies based on points earned on their billing.· Took lead role in setting up hierarchy and approval based online Discount Management System (Net Rate | Scheme Approval | Pre-placement).· Monthly MIS dashboards and analytical reports for the Management to examine the performance of territories / area / zone / division / brands etc.· Tracking the progress of high and low performing territories / brands / state and analysis to get the action plan.· Sales goal setting (budget) based on potential and sales history model of Brands & HQ’s.· Online User Rx-Ber sales (Doctor-wise | Brand-wise).· Outlined Travel Expense policy for field managers.· Scrutinizing, monitoring, tracking and disbursement of monthly field expenses of SM’s, ZM’s, RM’s & BM’s as per field policies and timeline.· Sales incentive designing and calculation as per the incentive circular and disbursement accordingly. · Understanding and communicating the sales force gaps and providing support to overcome them.· Cross functional collaboration to support field force in achieving their objectives.· Coordination with field managers for preparing and maintaining All India Doctor List (Zone-wise, Specialty-wise, Qualification-wise etc.), preparation of Standard Tour Plan, Standard Fare Chart etc. to be uploaded in the SFE system. · Communication with field force to understand their needs and support them to achieve their objectives. · Early resolution of field queries.