Ganeshkumar Jayapragash Email & Phone Number

Chennai

• A Supervisory background, managing a team of Technical Writers. • Adequate exposure to ERP tools like Microsoft Dynamics D365 and Dashboard tools like Microsoft Power BI. • Strong Functional understanding towards the customized modules done using Microsoft Dynamics D365 by Optisol Team for US Ecology client environment.• Documentation for the customized modules done using Microsoft Dynamics includes the following tasks - Creating User Guides and maintaining Major Updates for the same. - Reviewing the Functional Design Documents created by the Functional Consultants.- Creating Installation Guides/Release Notes and maintaining Major Updates for the same. - Creating Documentation for Additional customizations. - Creating POC and Solution Modeling documents. • Having professional experience in Team Communication by clarifying the items or presenting problems or open questions.• Regularly interacted with the Team and provided suggestions to the Team on how to make the changes to the documents. • Adopted the structured style guide that adapts the organization standards. • Taken a great level of initiative and always looking for additional items and additional options to improve the documentation as well as domain knowledge.• Clarifying the required items for documentation in case when needed and taken face to face conversation approach to clarify those items for incorporating the relevant information.• Attended the regular Team Meetings and was placed in the loop on regular updates and roadmaps related to the project. • Aware of the deliverables at hand and delivered the documentation on time and getting the items ready for the project releases.

Chennai Area, India

• Taken initiative in learning all the new technologies - SAP Design Studio, SAP Lumira Designer, Microsoft Power BI and additional products as part of the documentation process.• Product Documentation for VBX Product, VBI View, valQ for Microsoft Power BI, valQ for SAP Lumira Designer and xViz Chart Components for Microsoft Power BI that includes the following tasks - Creating User Guides and maintaining Major Updates for the same. - Creating Installation Guides/Release Notes and maintaining Major Updates for the same. - Creating Documentation for Additional VBX components - Conversion to HTML feasibility - Worked in Python Documentation Framework with Sphinx Platform for documenting the User Guide of all the Products.• Having professional experience in Team Communication by clarifying the items or presenting problems or open questions.• Regularly interacted with the Team and provided suggestions to the Team on how to make the changes to the documents. • Adopted the structured style guide that adapts the organization standards. • Taken a great level of initiative and always looking for additional items and additional options to improve the documentation as well as domain knowledge.• Attended the Training Sessions on SAP Design Studio, SAP Lumira Designer, valQ and Power BI products. • Clarifying the required items for documentation in case when needed and taken face to face conversation approach to clarify those items for incorporating the relevant information.• Aware of the deliverables at hand and delivered the documentation on time and getting the items ready for the product releases.

Chennai Area, India

• Edited and wrote large proposals for various clients which includes IAEA (International Atomic Energy Agency- Austria), UNICEF- US, United Nations Development Programme-Republic of Moldova, Ford (Global) Operations, etc.,• Interpreted client requirements and determined applicability of proposal responses.• Prepared Technical Documents for Marketing and Sales Department including Brochures, White papers, Flyers, etc• Documented Installation Guidelines, Release Document, User Guides, Technical Manuals, etc., for developed applications.• Documented Project Write-ups for the developed applications. • Prepared Case Studies for the developed applications.• Developed proficiency in the company's internal processes and department guidelines. • Performed other duties as assigned.• Performed and implemented technical and peer reviews of product documentation• Understands different user levels and writes to the appropriate level. • Adheres to department standards, including templates and style guides.• Development of Solution Delivery Methodology (SDM) Process documents with inputs from project teams.• Mentored Business Analysts (BA) through SDM Process Documentation Training and reviewed the respective SDM Process documents authored by the BAs for its accuracy before sending them to the Business.

• A Supervisory background, managing a team of Technical Writers • Served as Lead, including editing, layout, and corrections.• Edited and wrote large proposals for various domains like Telecom, Banking, Insurance and for the applications which were developed using technologies like SharePoint, MS Dynamics, CRM, etc.,.• Designed format and coordinated production.• Interpreted client requirements and determined applicability of proposal responses.• Prepared Technical Documents for Marketing and Sales Department including Brochures, White papers, Flyers, etc• Involved in Requirements Gathering session and documented Use case & Technical Specification documents• Documented Installation Guidelines, Release Document, User Guides, Technical Manuals, etc., for developed applications.• Documented Project Write-ups for SharePoint Applications • Prepared Case Studies for the developed applications• Provided status updates on projects as required by management. Coordinated with other technical writers on documentation projects. • Developed working knowledge of product functional areas as assigned.• Developed proficiency in the company's internal processes and department guidelines. • Performs other duties as assigned.• Performed and implemented technical and peer reviews of product documentation• Understands different user levels and writes to the appropriate level. • Adheres to department standards, including templates and style guides.• Development of QMS documents with inputs from project teams• Documenting ISO and CMMI process related documents for software projects

Chennai Area, India

• Content developing and instructional designing for the following e - Learn projects related to Ministry of education, Malaysia (CBT)1. Year 2 Maths2. Form 3 Maths3. Form 3 Science4. Form 4 Maths5. Form 4 Science6. Lower 6 Physics• Content developing and instructional designing for ILT Web media project using SCORM (WBT) in LMS environment.• Content developing and instructional designing for CBSE project using SCORM (WBT) in LMS environment.

Chennai Area, India

• Documentation and editing of technical documents related to the technological development taking place in U.S.A., Europe and Japan.• Technical documentation and editing of scientific journals.

Master Of Computer Applications, Mca

Master Of Science (M.Sc.), Physics