Ganesh Kumar Email & Phone Number

Multi-Lingual professional with over 12 and a half years of expertise in Process Handling, Client Servicing, Operations Development and over 10 years of cross-functional exposure across Procurement, Procure to Pay (Accounts Payable) and Supply-chain Management. Taking complete ownership, for all aspects of the team which includes the identification of key initiatives to improve the process, reducing costs and implementing measures to maximise customer satisfaction.Career Growth:Promoted to Manager in 2022Promoted to Deputy Manager in 2019Joined as Assistant Manager in 2016

Handled a 10 Member Team and responsible for Procure to Pay process for defined commodities for a leading aeronautical client based in Canada. Managed the flow of day-to-day operations and also create Daily/Weekly/Monthly Reports with a view to provide feedback to the management as well as the clients on the performance of team for the weekly and monthly SLA/KPI calls. Other tasks include (but not defined to): Finalising best prices, Analysis on the On-Time Delivery (OTD) Performance of the Suppliers, choosing the best commercial terms (including Payment & Shipping Terms) with the suppliers, Vendor Sourcing, Negotiation and Cost Analytics.

Worked in Dell, Bangalore as Senior French Process Analyst; displayed excellence in managing the process and ensured smooth running of process operations. Managed the development of content in French for Dell’s website, disseminating the information on the newly launched products and services. Other activities include skills in exploring, writing, editing documents on various issues as well as carrying out background research for the features. Also undertook responsibilities of removing unnecessary procedures in processes and ensuring uniformity in the process understanding at the client’s and the organisation's end.