Ganesh Anandan Email & Phone Number

Perth, Western Australia, Australia

Perth, Australia

• Pricing parts based on Current Market trends, developed pricing model to effectively ensure profitability while keeping a check on Industry competition
• Monitoring Sales from Contracted parts, analyzing ways to increase profitability by reducing cost of sales & adding parts to contracts
• Monitoring sales trends of Contracted Customers & analysing the health of Contracts
• Devising the best strategies to enhance business processes & performance
• Extracting data from numerous sources, transforming & analysing before loading onto the Power BI platform to create intuitive & interactive reports & dashboards
• Monitoring the business opportunities of account managers in sales force to reflect the actual sales and budgets

Perth

Developed a Patient Archival Information System for the department of Health during my semester break. I had built the application from scratch using Visual Studio 2008 (C# and.NET) and SQL Server 2008 as the back end. On entering the Patient's unique medical record number; this application gives the various tests that a patient had undergone and displays.

Chennai

• Assisted with the Development and maintenance of the Siebel CRM application which served as the global Customer Contact Centre Platform for Microsoft Mobiles (NOKIA)
• Was the SPOC (Client facing) for technical issues arising from the regions of Europe (SITEL) and Asia (PCCW) – demonstrated excellent verbal and written communication skills
• Interacted with client managers from Europe (SITEL) & Asia (PCCW) to gather functional requirements and had translated them into technical requirements and collaborated with the development team to analyse the.
• Migrated complex customer data from legacy systems onto the ERP platform using SQL scripts and UNIX shells - Typical number of records >6 million
• Cleansed source data using SQL stored procedures before moving to the staging tables
• Created automated workflows to minimize manual intervention

Hyderabad Area, India

• Bharath Sanchaar Nigam Limited (BSNL)BSNL is the largest telecom provider in India. This project dealt with the Pan India Customer data migration onto Siebel platform from various legacy applications such as Dotsoft etc.
• Handled very large scale migration of complex telecom customer data onto Siebel platform
• Created data cleansing SQL procedures to ensure validity and integrity of customer data
• Liaised with rollout teams and district managers of various telecom circles
• Successfully completed telecom certification
• Performed UAT tests

Vellore Area, India

Successfully completed Infosys Campus connect program that taught potential graduates with various technologies and their real time applications in the software Industry. At the end of the program we were examined for our competency and I had successfully completed the training program.

Master'S Degree, Information Systems, 80.125%

Activities and Societies: Was a member of several clubs that made a social impact such as Curtin Volunteers (CV) , AIME etc Graduated with.

Bachelor'S Degree, Computer Science And Engineering, Cgpa 7.56 / 10