Application Consultant
Current• Lead enterprise software implementations tailored to the retail industry, ensuring projects were completed on time.• Deployment of the ETP V5 Retail ERP Solution, customizing and enhancing the system to meet specific business needs. • Conducted detailed business requirement analysis and gap assessments to identify and address discrepancies between existing systems and desired outcomes. • Authored comprehensive Business Requirement Documents (BRD) and Functional Specification… Show more • Lead enterprise software implementations tailored to the retail industry, ensuring projects were completed on time.• Deployment of the ETP V5 Retail ERP Solution, customizing and enhancing the system to meet specific business needs. • Conducted detailed business requirement analysis and gap assessments to identify and address discrepancies between existing systems and desired outcomes. • Authored comprehensive Business Requirement Documents (BRD) and Functional Specification Documents (FSD) to clearly define project scope, objectives, and deliverables. • Configured and tested ETP solutions to ensure optimal performance, reliability, and scalability. • Delivered in-depth training sessions for business users and provided ongoing post-implementation support to ensure seamless adoption and operation of the new system.• Managed database tasks including data manipulation and report generation to support decision-making processes. • Designed and implemented third-party API integrations (CRM, Payments, E-Invoice, E-Way Bill) to ensure compatibility and seamless functionality across diverse platforms Show less