ResponsibilitiesAssimilate and coordinate the operational and PM training requirements for assigned business units, and specific domains, Plan and roll out the training plan: The Annual Program Calendar. Manage the training delivery work flow, including the allocation of physical and training resourcesFocus towards effective utilisation and cost optimization.Ensure that training is delivered and directed appropriately, meeting the delivery standards as laid down in the module delivery.Generate reports to monitor and evaluate the quality and effectiveness of the training;Helpful in course correction and changes in delivery of training, MIS reports to business unit stakeholders and ManagementProposed alternative training channels and implemented the online training through CISCO platform on experimental basis: Assisted in developing e-learning concept or any time learning modulesAct as a SPOC for all training interactions: Timely communication and personal address of related issues, resulting in better resolutions.Assist in the planning( academic and budgetary) of intensive, niche programs and workshops in the PM discipline for senior managerial project professionals : Business unit required specific 7 to 10 days programs with the experts from George Washington University, and Manchester Business School Plan identify, source and evaluate the additional specialist resources in the respective disciplines of project management: Helped in successful conversion as full time faculty/trainers for the organisation on case to case basisNew Developments: Initiating and obtaining the Authorized Prometric centre testing approval for L&T Institute of Project Management.Online evaluation portal for Project Management test and evaluation 3000 plus participants took the pre-and post evaluation.Preparation of Annual budgets and assisting the Dean in monitoring and control

Contributed in Project Roll out, Point of Interconnection between inter-operator, (Core Operations) establishing connectivity and traffic at both the ends in-coordination with the Planning team. Planning, scheduling, monitoring and conducting the Training programs defined by the National Process and Quality team. Modules in Resource trouble Management Preventive Maintenance Process Third Party Management Process Customer Care Support, Inventory & Spares Management Site Integration and Acceptance Network Change Management User Access Management Process Demand Management Process KPI management and Sign off Reporting Management.• Successfully established Inter-connect operations for the Operator (UNINOR) at the BSNL end (important for the Launch of Operation of UNINOR in Maharashtra & Goa)• Imparted Process Trainings, conveyed the essence of Process and Quality • Presently focusing on the Quality Audits

• Plan, organize, manage and publish the training schedules, identify the needs in consultation with the Academic Heads for all the students. • Identify the internal and external resources towards delivery of the programs, in consultation with the Management finalize the budgetary allocations for hiring external academic resources. • Defining the mechanisms of assessing effectiveness of the Program Delivery, monitoring the feedback processes, identifying the shortcomings in consultations with the respective Heads, reporting the effectiveness to the Management, and suggest improvements in case of shortcomings.• Coordinating and implementing the Evaluation Process, Maintaining and updating the Academic contents in the Digilib format. Presentations to the Regulatory and Assessing agencies and Academic Councils, visiting dignitaries’ and the Management.• Established processes for effective governance of the systems. functional roles and responsibilities at all levels in Academic Administration and Evaluation.• Matured the processes to absorb an increase in Head count from 100 plus to 900 student strength, which included Diaspora from across the world

Operation and Maintenance of Power generation and supply equipment, Support systems, Navigation Aids, Simulators, Airfield Operations support systems, Microwave and Troposcatter Communication systems.