Introduce clients to relevant services and/or resources within the broader community that relate to their identified needs.Intake – determine client eligibility. Complete Newcomer Intake Form.Promote the IWC's programs and services through contact with newcomers and ethnic communities.Jointly meet with community service providers to address service gaps and accessibility issues related to particular client groups.Orientate community service providers to the needs of particular client groups and IWC programs and services.Assist clients to identify/assess needs, barriers, relevant services and options (case management).Assist clients to set goals, priorities and develop realistic plans toward settlement and adaptation (case management).Identify appropriate services and resources relevant to needs (case management).Identify barriers to accessing broader community services and assist to schedule appointments, prepare brief correspondences, and provide interpretation and translation support.Programs, managing the operations budget, managing the resource planning and talent development for housing staff and ensure all health safety requirements are effectively maintained.

Assist customers with orders, billing services, tracking and shipments.Answering questions online about a product or service.Assisting customers to find the right product or service for their needs.Tracking and logging customer interactions, resolving complaints.Connecting Customers with specialists.

Developing and executing fundraising strategiesFostering ongoing relationships with donorsProviding updates or checking in with regular or recurring supportersPlanning and hosting fundraising eventsAssigning tasks and supervising the progress of staff members

Scan the items a customer bought and ensure they disable security devices placed on items and bags.Ensure the cleanliness of any cash counter assigned to them and keep their immediate surrounding areas neat.Comply with all management laid down procedures and policies.Exchange pleasant greetings or wish the customers a nice day as they leave the store.Direct customers who need help to a customer service representative and ensure they are serviced