• Primary director of North America Amazon E-commerce project, leader of a five staff group, monitoring daily inventory operation, arranging weekly meeting, setting achievable KPI for employees• Focusing on electronics, apparel, and gift card sales. Achieving an annual online sales growth of 200%, from $300,000 (2021) to $700,000 (2022). Managed US market operations, building up a clientele of thousands local Chinese customers• Expanding customer acquisition channels, implementing targeted commercial ads on Instagram, Facebook, Chinese forums, etc., upgrading WeChat referral models, and daily running the shopping forum discussions• Playing the customer service role periodically , before and after sales, Englishing daily communication with Amazon Suppliers, inquiring with logistics companies like Fedex, UPS, and USPS

• Mainly involve in shipping project management, containing data collection and analysis, existing method validation and revision and new product development• Implementing Excel pivot table as previous data qualitative analysis support, sorting out various rules for sake of back-end database development• Responsible for equipment procurement external contact, involving maintenance, installation schedule, delivery arrangement, operation training, etc.• Principally engaged in new product testing, including Photoshop template creation, quality control, material comparison test, packaging verification, details optimization

• Sole product manager for the company, responsible for designing and managing two WeChat Mini Programs. Implemented features including restaurant search and recommendation platform, as well as the member benefits system, with a user base of 4k DAU and 60k MAU. Launched additional functions, such as friend referrals and discount displays• Utilized Asana for agile project management, designing modules for future upgrade like UGC, reward mechanisms, and user experience feedback• Conducted on-site promotions, gathered user needs, and compiled it into user requirement specifications, providing data support for subsequent Mini Program development

• Involved in three internal risk management products in counterfeit prevention, works consist of wireframing, CCR data model design, programming event tracking and holistic structural configuration• Primarily responsible for an independent product management, from concept phase to V1.0 release, involving communication with the business side, designs of overall structure, data layer, functional layer and interfaces, along with PRD compilation, project acceptance, V2.0 sprint planning and app presentation