Anthony Garcia Email and Phone Number
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"Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that's creativity." - Charles Mingus As a strategic advisor and management consultant with over 15 years of experience, I've directly helped Fortune 500 senior leaders and client teams to redefine their digital strategies, enhance customer engagement, and innovate service delivery. My success comes through leveraging technology and customer insights to drive meaningful change and deliver measurable results.I specialize in driving solution adoption, leading go-to-market strategies, and enhancing customer experiences. I've guided over 10 enterprise products from concept to launch by focusing on customer insights, user experience, and regulatory requirements. My expertise lies in translating complex compliance into user-friendly messaging and managing cross-functional teams to deliver successful product launches in regulated environments.Globally, I’ve managed client accounts, project finances, and cross-functional teams, solving problems through user-centric technology, process optimization, and people strategies. Notably, I supported the successful launch of PwC Germany's Experience Center and led a pro bono strategic engagement for a leading Bay Area domestic violence agency, delivering 25+ actionable recommendations.I step-up to the challenges of transforming complex problems into innovative solutions. By focusing on unmet customer expectations, I help clients add new capabilities, improve market positioning, and drive transformational progress. By leveraging customer journey insights and cutting-edge technology, I help clients exceed their strategic goals.Core Competencies:• Strategic Operations• User Experience (UX) Design• Customer Experience Management• Compliance & Regulatory Understanding• Cross-Functional Collaboration• Agile Project Management• Strategic Communication• Stakeholder EngagementOutside of my professional role, I dedicate time to public service and community engagement. As an appointed Civic Action Commissioner in Pleasant Hill and Vice-Chair of the Board for STAND! For Families Free of Violence, I choose to stay engaged to make a positive impact in my community.If you're looking for a leader who can transform your digital operations, organizational strategy and enhance customer engagement, let's chat!
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AppleCupertino, California, United States -
Director, Customer TransformationPwc Jul 2022 - Jun 2024Gb• Delivered transformation engagement services across Fortune 500 clients.• Coordinated CRM user flow improvements, consolidating customer data for unified views.• Facilitated automation of key workflows for Sales, Marketing, and Service organizations.• Led finance transformation projects, improving back-office service operations.• Developed GTM strategies for global FinTech and utility companies. -
Senior ManagerPwc Jun 2019 - Jun 2022Gb• Directed large-scale CRM and enterprise platform implementations, enhancing workflows and interactions.• Led CRM transformation and contact center unification projects.• Designed mobile application solutions for field and back-office users.
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ManagerPwc Nov 2017 - Jun 2019Gb• Spearheaded GTM briefings and product launches.• Designed and delivered interactive technology sessions and office relocation strategies.
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Manager, Bxt Emea (Secondment)Pwc Deutschland Dec 2016 - Oct 2017Frankfurt Am Main, De• Helped establish and launch PwC Germany's Experience Center, leading digital transformation initiatives.• Organized BXT (Business, Experience, Technology) sales accelerator events and contributed to significant proposal wins. -
Experience Strategy ManagerPwc Jul 2014 - Nov 2016Gb• Led enterprise collaboration transformations and intranet strategy designs.
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Senior AssociatePwc Sep 2012 - Jun 2014GbJoined PwC Advisory via acquisition of Ant's Eye View • Delivered digital strategy and competitive analysis for global clients.
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Senior Consultant, Social Business StrategyAnt'S Eye View Dec 2011 - Sep 2012Seattle, Wa, Us• Acquired by PwC Advisory in the Fall of 2012• Developed strategic plans for social media programs, influencer/advocate models, and community strategy for executive audiences• Facilitated client planning sessions, including strategy development, issue definition, and project planning• Managed client engagements and created project plans to ensure all deliverables were on time, on budget and within scope• Architected the go-to-market strategy and user experience for leading tax preparation company and launching the client’s first customer community platform connecting tax experts to millions of customers -
Contractor, Digital StrategyMorphoses Consulting Llc Mar 2011 - Sep 2011• Independent contractor support for multiple PR and Social Media projects• Advised VP and C-suite executives on marketing and digital communication strategies to position products• Developed and presented a social strategy for talent recruitment, internal collaboration and event outreach• Delivered product and funding milestone public releases for technology press
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Associate, Enterprise TransformationPhase One Consulting Group Sep 2008 - May 2011• Communication strategy consulting and change management for business transformation within an IT enterprise organization. Advised and implemented effective communication strategy and projects with emphasis on marketing, public relations, collaboration, social media strategy, and media relations.• Developed marketing strategies and communication planning for client business transformation and awareness campaigns for IT and technology audiences• Prepared business case analysis to DoD executives for communication initiatives, including staffing resources and developing metrics using analytic tools to present digital strategy recommendations • Led organizational social media program and content strategy for Blogs, Twitter, Facebook, Flickr, YouTube, Vimeo, and internal client collaboration tools, including live-event tweeting and educational briefings for executives• Initiated client digital transformation programs integrating social media & IT. Supported "Apps for the Army" program, generating 50+ mobile apps, cost savings, new capabilities, and media recognition.• Managed web development team for client intranet and public websites, including directing content and web strategy• Managed successful client re-branding effort to improve brand identity by directing the design of new logos and visual style to support branding in all communications in order to obtain key industry presence
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Senior Consultant, Strategic CommunicationsBooz Allen Hamilton Jul 2006 - Sep 2008Mclean, Va, Us• Strategic Communications consulting, communications planning and emerging new media strategies• Change Communications lead for Client Army ERP implementation and global stakeholder strategy• Managed global awareness campaign, delivered presentations at over 30 Army and NATO installations in the U.S., Europe, and Korea• Managed global stakeholder network to effectively plan resources and coordination of quarterly DoD Human Resources Management forum, facilitating collaboration, information sharing and dialogue• Content and developer lead for multiple DoD Websites, created website strategy to improve external client communications; awarded 2007 MarCom Gold Award in the Microsite category.• Independently leveraged technology to devise a solution for automating industry trend and media reports for client leadership, creating efficiencies in man-hours by over 75%. Could you believe days were spent to do it manually?• Began employment with Booz Allen Hamilton as a Consultant and promoted to Senior Consultant -
Internship (Concurrent With Graduate Coursework)Center For Digital Democracy Oct 2004 - Mar 2005• As program assistant and web developer, tracked trends and emerging public interest issues in broadband access, civic discourse and cultural expression in media and telecommunications
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Digital Consultant Manager, Academic Technology Center (Concurrent With Undergraduate Coursework)Cornell University Sep 2001 - Jun 2004Ithaca, Ny, Us• Leadership team for Lynx Program, providing Digital consulting to on-campus faculty and graduate students• Managed an agile team of 11 Digital student-consultants and developers, including training, hiring, and evaluations. Provided best practices and mitigated personnel issues. • Creative lead for all Lynx Program external marketing materials, created original visual identity and brand logo, and saved the program a need to spend thousands of dollars on an outside vendor
Anthony Garcia Skills
Anthony Garcia Education Details
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Cornell UniversityCommunication -
Georgetown UniversityCulture & Technology
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Valley Stream CentralHigh School
Frequently Asked Questions about Anthony Garcia
What company does Anthony Garcia work for?
Anthony Garcia works for Apple
What is Anthony Garcia's role at the current company?
Anthony Garcia's current role is Enhancing Customer Experiences | Advisory & Strategy Leader | CRM, Automation, Operations | Non-Profit Leadership.
What is Anthony Garcia's email address?
Anthony Garcia's email address is ag****@****ers.com
What is Anthony Garcia's direct phone number?
Anthony Garcia's direct phone number is +140844*****
What schools did Anthony Garcia attend?
Anthony Garcia attended Cornell University, Georgetown University, Valley Stream Central.
What are some of Anthony Garcia's interests?
Anthony Garcia has interest in Animal Welfare, Education, Arts And Culture.
What skills is Anthony Garcia known for?
Anthony Garcia has skills like Strategic Communications, Social Media Marketing, Marketing Communications, Event Planning, Social Media, Public Relations, Strategy, Public Speaking, Crisis Communications, Digital Strategy, Event Management, Management Consulting.
Who are Anthony Garcia's colleagues?
Anthony Garcia's colleagues are Li Susan, Yota Fujita, Safaa Abd Elwahab Ali, Zehryli Yadav, Hafsa Khan, Michael Strobl, Yulu Li.
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