Laís Garcia Email and Phone Number

- Managed multiple concurrent services and projects suitable for CMMI level 3, using ITIL, PMBoK or Scrum practices to 8 distinct customers, including federal government of Brazil and some big enterprises in the private sector. - Managed 40+ people team capable of providing high quality services onsite in addition to teams remotely in three different cities.- Job duties also include prospecting for new projects and services, business proposals preparation, scenario analysis and risk management, reporting status of projects and services, selection and development of teams, interfaced with customers and managers.- Coached the team in their activities including the preparation of project artifacts, requirements and tests. Among them are project plans, schedules, effort and cost estimates, vision document, architecture document, use cases, test plans, test cases.- Conducted audits and reviews of process and documents. * Main tools used: MS Project, spreadsheets, presentations, JIRA, SVN, Trac, Testlink. * Main documents used: project plan, sprint plan or schedules, budget/costs, risks and resources plans, mind maps, project status reports, billing.

- Primary responsibilities include interfaced with business stakeholders, analyzing and managing system requirements to concurrent systems as the Budgetary Management System; the Legal Assistance System and many Portals from the Council of the Federal Court and Presidency of the Republic of Brazil, where had previous experience.- Proactively, was responsible to create and update schedules, effort estimates and reported project status to corporate project coordinators on multiple concurrent projects and maintenances.- Spearheaded and mentored the development and testing team remotely. - Performed regression testing before the deliveries of products and was responsible for the presentations and final acceptances.- Received acknowledgment from the clientele for delivering high quality deliverables on or ahead of schedules on various initiatives. For her excellent performance, Lais was promoted twice in the company.* Main tools used: Rational RequisitePro, Rational Rose, Jude (Astah), spreadsheets, presentations, JIRA, SVN, Trac, MS Project. * Main documents used: vision, supplementary specification, use case model, use cases, prototypes, traceability matrix, test plan, test scripts, test cases, project plan, schedule or sprint plan, report status.

- Provided services for the Presidency of the Republic of Brazil, worked with business requirements analysis, needed assessment, development and maintenance of the portals and testing (black-box, white-box and stress). Among the portals are the first Model Portal; the Federated Portal; Institutional Relations; Ministry for Women's Affairs, Ministry of Ports and the Intranet.- Defined the strategy of testing, developed and performed automated and manual tests. Including functional, black-box test and stress tests to the SICOM system, from the Secretariat of Social Communication - SECOM.- Established and spread the use of version control tool (SVN) and collaborative documentation (TWiki)* Main technologies and tools used: Plone/Zope, Python, PHP, TWiki, Expressões Regulares, ShellScript, MySQL, Oracle, SQLite, DBDesigner, SoapUI, JMeter, Trac, SVN, ambiente Linux, eXtream Programming.

- Provided services for the Ministry of Social Development and Fight against Hunger. Worked as business analyst to the Cisternas and PPA Leite projects. Interfaced with business stakeholders, created project vision document and use cases.- Worked with the development and maintenance of systems as the covenants, georeferencing and direct mail systems. - Was also responsible for the implantation and training of tools for projects and services management (dotProject), change and configuration management (SVN) and collaborative documentation (dokuwiki).* Main technologies and tools used: PHP, PostgreSQL, Oracle, DBDesigner, PowerDesigner, Trac, dotProject, SVN, dokuwiki, ambiente Linux. * Main documents used: vision, supplementary specification, use cases, prototypes, architecture document, UML diagrams and data model.

- Coordinated the systems development team. Planned and managed projects and maintenances.- Defined and established process and standards about analysis, documentation, architecture, databases and testing, in line with the team and IT managers.- Prospected, negotiated and selected new projects to the organization, interacting with managers of all body secretariats and external partners.

- Allocated to the Ministry of Cities. Worked with business analysis and requirements, systems development, testing and documentation for Prior Consultation and Analysis of Urban Projects focusing on Open Source.- Also worked in the system specification for the Coordination of Human Resources and maintenance of legacy systems.- Recognized by managers and customers, Laís was promoted to development coordinator.* Main technologies and tools used: PHP, JavaScript, PostgreSQL, MySQL, DBDesigner, SQL Server, PowerDesigner, SVN, dotProject, ambiente Linux. * Main documents used: vision, supplementary specification, use cases, prototypes, UML diagrams and data model.