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Digital accessibility is both my primary hobby and my day job. Whenever given the opportunity I evangelize and build empathy in others about digital inclusion.I have almost a decade of experience in providing customer service for users of all levels of expertise and training others in providing the same.
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Silver ContributorW3C Mar 2018 - PresentWakefield, Ma, UsContributing expertise to Silver, the proposed successor to the Web Content Accessibility Guidelines. Currently focused on developing the conformance model to help determine how experiences will be considered "accessible." -
Judge, Openair (Accessibility Internet Rally)Knowbility 2015 - PresentAustin, Texas, UsKnowbility's OpenAIR is a competition in which teams of designers/developers create and are judged on how accessible of a site they can make for a non-profits.I am one of several judges for the competition. -
Accessibility Software Engineer (Contract)Apple Oct 2023 - Nov 2024Cupertino, California, UsEstablished a general accessibility approach for the Apple Online Store websites (pushing for team consistency, documenting issue prioritization, creating and documenting patterns, creating and maintaining relationships with product teams, balancing compliance with project priorities/deadlines, etc.)Worked within cross-functional project teams to deliver more accessible buy flows for all products through end-to-end involvement from design to releaseBoldly challenged inaccessible design patternsReviewed and gave feedback for design mockups and prototypesAdvised and implemented code solutions for accessibility issuesSet priorities for accessibility issuesProvided oversight for accessibility issues raised by other testers -
Accessibility LeadCohesity Aug 2021 - Dec 2022San Jose, California, UsOwned the accessibility of Cohesity's enterprise productsEstablished a roadmap and measured goals for product teamsEstablished and managed relationships with external accessibility vendorsWorked with clients to ensure their accessibility needs were satisfiedPartnered with sales and legal to help them understand customer needs and accessibility requirementsIntegrated accessibility into the Design System and the SDLC (annotating prototypes/mocks, design crits, designer support, verification testing, etc.) -
Ux Web Accessibility Specialist IiEdward Jones Us Apr 2021 - Jun 2021Partnering with internal and third-party cross-functional product teamsDeveloping processes for partnering with cross-functional product teams -
Product Manager - AccessibilityIntuit Sep 2019 - Mar 2021Mountain View, California, UsLeading auditing projects for WCAG 2.1 AA conformanceDeveloping accessibility standards for product release and design handoffDeveloping new Intuit Accessibility GuidelinesProviding accessibility training to newly hired engineersMentoring accessibility team members on auditing/product management best practicesConsulting with stakeholders to recommend accessibility best practices -
Senior Product Manager - AccessibilityEbay Apr 2016 - Aug 2019San Jose, Ca, UsLeading accessibility efforts on the eBay website.Working with developers, testers, designers, management, and any other content or media authors to make sure eBay and its sister companies are as accessible as possible both externally and internally.Contributing to open source accessibility efforts such as the eBay MIND Patterns.https://ebay.gitbooks.io/mindpatterns/content/ -
Senior Accessibility ConsultantDeque Systems, Inc May 2015 - Apr 2016Herndon, Virginia, UsTraining testers and developers in digital accessibility, inclusive design, and in how to establish accessibility training within their organizations.Performing "home inspections" on websites in regards to accessibility. Telling people what to fix and how to fix it.Contributing towards internal documentation for establishing enterprise automated testing and best practices for conformance with WCAG 2.0. -
Co-OrganizerAustin Accessibility And Inclusive Design Meetup May 2014 - Apr 2016Simply put, the focus of this meetup (www.meetup.com/a11yATX) is to evangelize to the thriving tech community in Austin. We meet monthly, are very welcoming, and have some of the top accessibility experts in the world regularly in attendance.Along with Jackie Adam and Patrick Fox (with gracious hosting from Razorfish), we make sure the events happen.
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WebmasterUniversity Of Texas At Austin Jul 2011 - May 2015Austin, Tx, UsPerforming in-depth EIR Accessibility assessments of both.purchased and to-be purchased software .Working with developers to review and address violations of WCAG 2.0 and Section 508.Recommending multiple options for remediation of accessibility issues using a variety methods, including:NVDA - JAWSValid/Appropriate HTML - WAI-ARIAProviding accessibility training, guidance, and consultative support to university web developers.Maintaining WorldSpace Sync enterprise accessibility scanning service and providing support to raise department scores.Filling team roles as needed. (e.g. Project Manager, Software Tester)Supporting website development for the university community:HTML - HTML5 - CSS - PHP - JavaScriptWordPress (multisite) - Drupal - SharePointFormalizing, improving, and documenting processes for various services provided by the central Web Technologies Team for the university, including:ConfluenceUrchin 6WordPress (multisite)1WorldSpace SyncHTML TemplatesMaps/Search -
Help Desk SpecialistUniversity Of Texas At Austin Jan 2011 - Jul 2011Austin, Tx, UsOversee training of part time and full time staff at the ITS Help Desk. Serve as tier two support for web operations team and Unix systems support. -
Help Desk RepresentativeUniversity Of Texas At Austin Jul 2007 - Jan 2011Austin, Tx, UsTraining Supervisor at an Information Technology Help Desk that serves over 80,000 users.Supervising daily activities for staff of ~40 part-time student employees. Recommending various personnel actions including hiring, performance evaluations, promotions, and terminations.Providing technical support for a broad range of services and computer related issues including network configuration and application troubleshooting on both Mac OS and Windows platforms.In my time at the Help Desk, I developed a Training System to prepare part-time student workers to support all services and applications offered by the ITS department.Developed web applications to simplify the training process as well as other Help Desk functions. -
Student Systems ConsultantUniversity Of Texas At Austin Jun 2005 - Jul 2007Austin, Tx, Us -
Head Administrative AssistantLaw Offices Of Lloyd Muennink Feb 2002 - Apr 2005Supervised, Trained, and Managed part-time Administrative Assistants in a single-attorney Law Office specializing in Oil & Gas Law.Designed and Maintained physical and digital filing system for clients.Occasionally acted as both Computer Technician for office machines and IT Consultant for attorney and clients.
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Computer Lab ProctorUniversity Of Texas At Austin Aug 2000 - Dec 2000Austin, Tx, Us
Luis Garcia Skills
Luis Garcia Education Details
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The University Of Texas At AustinEconomics
Frequently Asked Questions about Luis Garcia
What company does Luis Garcia work for?
Luis Garcia works for W3c
What is Luis Garcia's role at the current company?
Luis Garcia's current role is Accessibility Lead - Open to Opportunities.
What is Luis Garcia's email address?
Luis Garcia's email address is lu****@****uit.com
What is Luis Garcia's direct phone number?
Luis Garcia's direct phone number is +1 408-376*****
What schools did Luis Garcia attend?
Luis Garcia attended The University Of Texas At Austin.
What skills is Luis Garcia known for?
Luis Garcia has skills like Troubleshooting, Html, Technical Support, Unix, Accessibility, Security, Training, Css, Web Applications, Windows, Wordpress, Linux.
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