Marcelo Garcia Email & Phone Number

Englewood, Co

Maintaining, Installing and Designing Airport Information Display Systems by doing:-First and second tier resolution of production issues and alerts, and applying corrective actions to maintain Service Level Agreements and availability of all site features and functions. -Develop UNIX shell-scripts and SQL queries for installation, configuration and support of proprietary Systems. -Installation and Configuration of Servers, Workstations, Networking and Display Equipment for Unix and Windows Operating Systems as well as proprietary applications.-On Call 24x7 Application and Customer Support for customers. -Preventive Maintenance, Monitor databases and systems as well as troubleshooting and system tuning.

Greater Denver Area

•Development, Configuration, Conversion, Implementation and Technical/Customer support in Unix and Windows environments, in DBL and SQL of Enterprise Property Management Systems to meet client specifications.•Develop and support of Electronic Funds Transfer and Correspondence Modules for the SMS-Visual Host System created in Microsoft Visual Basic .NET and ASP.NET and custom reports in Cognos, Brio, R&R.•Design and Development of the SQL database structure for the Cognos and Power Play tools implementation.•Design and Development of the interface between Enterprise Property Management Systems DBL tables and SQL tables using ODBC to utilize reporting tools such as Impromptu and Cognos.•Global Customer support for Enterprise Property Management Systems: Hilton, Four Seasons, Legacy Resorts, QM Corporation, Resort Solutions, Sedona Pines, Ocean Landings, Paradise Village, SPM, etc.

Mexico City Area, Mexico

SOFTWARE ENGINEER CONSULTANT | BANCOMER S. A. | JAN 1997 – APR 1998Design and Development of Credit Card Authorization/Transactions Processing Systems for Visa, Master Card and American Express cards, my responsibilities and achievements include activities of Administration, Design and System Analysis like:- Design, development, implementation and administration of the Authorization system for nation wide department store that consists in a NT Server connected to an AS400 (LU6.2 – APPC) and connected to Visa, Master Card and American Express through a Token Ring network, using ISO 8583 protocol. - Development of Credit Card Authorization System was made in Visual C language and Visual Basic with ACCESS databases.- Consultant and Designer for accepting Debit Cards (MAESTRO) transaction processing in the following departmental stores: “El Palacio de Hierro”, “ISSSTE” and “Rodoreda”.

Mexico City Area, Mexico

SOFTWARE DEVELOPER MANAGER | DESITEL TECNOLOGIA Y SYSTEMAS S. A. DE C. V. (BANCOMER S. A.) | AUG 1992 – JAN 1997Software Developer Manager for Technology Development, my responsibilities and achievements include activities of Project Integration and Consulting like:- Design, Development and Administration in multiple operating systems (QNX, UNIX, DOS) for credit card authorization systems using C, C++, Visual C and Visual Basic.- Development and administration of Databases Projects using Clipper, Dbase, FoxPro DOS/Windows- Responsible for the evaluation and administration of Credit Card Authorization Systems.- Lead and managed team of 5 software engineers, including performance reviews, technical code reviews and mentorship.

Mexico City

Test Engineer of Application Systems in the area of Systems Application Tests. Main activities developed:- Test, start and software failure corrections in PLEXC language for Digital Exchanges (AXE)- Software Failure correction in Digital Exchanges- Test of new services in the Integrated Services Digital Network (ISDN)

Mexico City

Mcse - Sql Business Intelligence, Sql Server 2012

Microsoft Certification

Bachelor'S Degree In Mechanic And Electric Engineering, Electronic Area

Post Graduate Studies, Telematic Systems