Roberta Gardner Email & Phone Number

Toms River, Nj, Us

Akron, Ohio, Us

• Coordinated the launch and continuous improvement of a new internal intranet used by all members of the company.• Collaborated with senior leadership on strategic planning initiatives related to future projects.• Managed communication channels between various cross functional teams involved in the execution of complex projects and communications.• Arrange information in a themed document for product launches, trainings, meetings, and promotions to distribute to both the field and upper management on a daily and weekly basis.• Prepared presentations for senior management outlining proposed changes or new approaches in messaging strategy.

Akron, Ohio, Us

• Traveled nationwide to coordinate the new store openings of 12 locations by partnering with cross functional departments and general contractors to meet building and opening timeline.• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Piscataway, New Jersey, Us

•Staged and executed the move and expansion into a larger warehouse•Managed multiple websites for order processing and UPS pickup to exceed customer deadlines

Akron, Ohio, Us

• Spearheaded a work from home Social Outreach program during the COVID shutdown using social media and customer information to build brand awareness and unify our omnichannel customer experience.• Multi-unit management experience with an increase of 40% in the districts lowest performing location 3 months• Monitored employee performance and identified performance gaps for corrective action.• Reviewed customer feedback to make operational improvements and promote satisfaction.• Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

Arlington, Texas, Us

• Organized and supervised operations, including staffing, scheduling, and safety inspections for 20+ ride locations.• Attended high schools, colleges, career and job fairs to recruit talent for all departments of the amusement park• Conducted daily safety checks of all rides before opening them to the public.• Trained new employees on ride operations, pointing out safety mechanisms and features.