Garen Koskerian Email and Phone Number

•Opening and closing the store on a daily basis and completing all administrative processes in a timely fashion•Drive and build momentum for product awareness to create memorable and positive customer experiences•Operate POS system and balance the register•Meet and exceed daily, weekly and monthly sales quotas for the store •Be proactive and lead engagement on the floor to be exemplary for team members while exercising good judgment•Implement add-on upgrade purchases by creating additional end caps to enhance visualization and increase sales•Devise opening and closing email reports daily to be in communication with the regional manager and team•Maintain deep product knowledge to clearly communicate product features and benefits, along with pricing and promotional offers•Identify and facilitate training needs, sharpen demoing and selling skills and ensure product knowledge is up-to-date•Coach, train, motivate and provide feedback•Create a welcoming and customer-focused environment by personally connecting with all customers in a warm, harmonious and empathetic way

•Adhere to policies, procedures and practices to ensure compliance with store operations and administrative tasks •Ensure visual merchandising/presentation and operational aspects of the business are aligned with the company standards and updated daily•Operate POS system and balance the register•Meet and exceed daily, weekly and monthly sales goals and build value by offering tailored solutions for each customers' needs•Coach, train, motivate and provide feedback•Provide world-class customer service to clients in person, over the phone and by email

•Create a positive customer experience by ensuring accurate transactions on in-store or online orders•Record information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience•Build loyalty by ensuring a positive customer journey during the IKEA shopping experience•Provide the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns•Maximize sales while maintaining profitability by actively steering customers towards top-selling and prioritized products•Analyze and adjust sales space capacities based on sales location to secure high stock availability