Gareth Coates Email & Phone Number

Wigan, United Kingdom

I put together blog posts highlighting specific aspests of the ToolStore UK range and prepared new products for the website at https://www.toolstoreuk.co.uk by ensuring that the product specifications, product features and images are accurate. In addition, I placed great emphasis on ensuring product listings are well presented and easy to read because, like everyone at ToolStore UK, my focus was on our customers. If a product has all the relevant information shown in an attractive way, that… Show more I put together blog posts highlighting specific aspests of the ToolStore UK range and prepared new products for the website at https://www.toolstoreuk.co.uk by ensuring that the product specifications, product features and images are accurate. In addition, I placed great emphasis on ensuring product listings are well presented and easy to read because, like everyone at ToolStore UK, my focus was on our customers. If a product has all the relevant information shown in an attractive way, that will help our customers to decide whether that item is right for them. Show less

Middlesex, United Kingdom

The Middlesex Schools' FA is constituionally seperate from the Middlesex County FA but the two organisations shared close links. I'm currently in my third spell in this voluntary role, in which I responsibility for the day to day administration of the Schools' FA, with particular emphasis on the Girls' and Primary School competitions, Representative Teams and website, which has been completely reconstructed twice during my time in the role.Having worked remotely since January 2016, I am… Show more The Middlesex Schools' FA is constituionally seperate from the Middlesex County FA but the two organisations shared close links. I'm currently in my third spell in this voluntary role, in which I responsibility for the day to day administration of the Schools' FA, with particular emphasis on the Girls' and Primary School competitions, Representative Teams and website, which has been completely reconstructed twice during my time in the role.Having worked remotely since January 2016, I am working towards standing down from this role following the Association's Annual General Meeting in June 2022. Show less

Liverpool, United Kingdom

In this role, I have worked on a number of marketing projects which strengthened the Precision Pneumatics brand and raised the company's profile, whilst also working within a strong and committed sales team to generate new business.

Harrow, United Kingdom

I managed the Association's 22 County Cup competitions and assisted with Governance functions, whilst also retaining responsibility for the Association's website and suite of publications.

Harrow, United Kingdom

I was responsibile for managing internal and external communications, including implementing the new Middlesex FA website. I collate all of the organisation's publications, including Cup Final programmes and newsletters. I also managed media contact and commercial partnerships.

Sunbury Cross

In this role, I became the Senior Duty Manager for my store, assuming the responsibilities of the Store Manager in their absence. This included working with the regional management team and ensuring the store trades safely and legally. As a Duty Manager, my regular duties included shift management with responsibility for up to 15 staff members, and leading the shop floor teams on a day to day basis to drive company standards for both customer service and store standards at both the front and… Show more In this role, I became the Senior Duty Manager for my store, assuming the responsibilities of the Store Manager in their absence. This included working with the regional management team and ensuring the store trades safely and legally. As a Duty Manager, my regular duties included shift management with responsibility for up to 15 staff members, and leading the shop floor teams on a day to day basis to drive company standards for both customer service and store standards at both the front and back of house. Selected AchievementsRegularly exceeding sales targets through effective management of the team and driving merchandising standards. Reduced wastage through implementing effective stock control techniques and ensuring they were delivered consistently. Raised the standard of customer service through carrying out Service Audits and then using these to train colleagues, thus improving Mystery Shop scores and reducing complaints. Show less

Heathrow Terminal 5This role involved day to day management of two busy Airside stores, including designing and implementing rosters for both management staff and booksellers, including holiday planning. I also held overall responsibility for the magazine product range, including display management, stock control and staff training. I led the shop floor teams on a day to day basis to drive merchandising standards and deliver fantastic customer service. I also held accountability for cash… Show more Heathrow Terminal 5This role involved day to day management of two busy Airside stores, including designing and implementing rosters for both management staff and booksellers, including holiday planning. I also held overall responsibility for the magazine product range, including display management, stock control and staff training. I led the shop floor teams on a day to day basis to drive merchandising standards and deliver fantastic customer service. I also held accountability for cash banking and security Selected AchievementsCreated the magazine range for the business, designing and implementing planograms Assisted with the opening of two stores in a prestigious retail development. Show less

Overall responsibility for categories generating sales of £6.25million P.A within a business generating overall sales of £16.3million, including the successful management of monthly stocktakes and accountability for stock results and day-to-day management of a team of eight people, including staff appraisals, holiday planning, scheduling, absence management and other general HR matters. Tasks also included the design and maintenance of store planograms and layout, including managing compliance… Show more Overall responsibility for categories generating sales of £6.25million P.A within a business generating overall sales of £16.3million, including the successful management of monthly stocktakes and accountability for stock results and day-to-day management of a team of eight people, including staff appraisals, holiday planning, scheduling, absence management and other general HR matters. Tasks also included the design and maintenance of store planograms and layout, including managing compliance with promotions and liaising with Buyers, Suppliers and Merchandisers in order to maximize stock availability and promotional revenue. Selected AchievementsRegularly exceeding sales targets through effective management of the team and driving merchandising standards. Reduced wastage through implementing effective stock control techniques and ensuring they were delivered consistently. Raised the standard of customer service through carrying out Service Audits and then using these to train colleagues, thus improving Mystery Shop scores and reducing complaints. Show less

Master Of Arts - Ma, Creative Writing

I am developing my skills as a writer by undertaking an MA in Creative Writing with the Open University.

Bachelor Of Arts (Ba Hons.), Open Degree, 2:1

I completed a BA Hons. (Open) Degree in July 2017, having been awarded Credit Transfer for my previous studies. I successfully passed.

Foundation Degree, Retail Operations And People Management, Pass (Equivalent To A 2:1)

I was part of the first cohort of the Foundation Degree in Retail Operations & People Management run by Thames Valley University and BAA.

English Language, Business Studies And Computing

At Strode's College, I obtained A-Levels in English Language, Business Studies and Computing, an AS-Level in General Studies and a Diploma.