A proactive virtual assistant, medical secretary and practice manager with 20 years experience in both NHS and private healthcare. Extensive experience in managing operations and streamlining workflows ensuring that healthcare teams can focus on delivering the best possible service to their patients. As a super-user of Carebit, a practice management system, I leverage this powerful system to optimise patient interactions, manage schedules, and facilitate seamless communication. My goal is to support practices in providing high-quality care while improving operational efficiency. I’m further developing my knowledge and skills by studying to achieve an AAT qualification in bookkeeping, which allows me to provide even greater support in financial management and operational efficiency.I’m passionate about connecting with professionals who prioritise patient satisfaction and innovation in healthcare. Let’s collaborate to elevate and enhance the patient experience!