Having business level conversations with small to enterprise level business in the USA in regards to software systems and hardware

account development

Mass recruitment activities including screening of CV's, Telephone interviews, and candidate finding

Scheduling in appointments for Gas Safe EngineersCommunicating with members of the public with regards to Gas safetyIn-putting consumer information into internal systems

Description of itself i think

To be the key driver in supporting all training activities for the call centre. • Assisting with recruitment/interview days• Allocating staff to training groups • Preparation of all training materials• Liaise with Call Centre Management • Be a role module for new starters• Ensuring valid ID for new starters• Coaching/motivating new joiners & existing staff• Assisting with the training scheduling and booking rooms/ notifying all relevant parties• Sending… Show more To be the key driver in supporting all training activities for the call centre. • Assisting with recruitment/interview days• Allocating staff to training groups • Preparation of all training materials• Liaise with Call Centre Management • Be a role module for new starters• Ensuring valid ID for new starters• Coaching/motivating new joiners & existing staff• Assisting with the training scheduling and booking rooms/ notifying all relevant parties• Sending out appropriate pre-corse information.• Sending and collecting feedback survey’s• Feedback analysts• Setting and Achieve Staff KIP’s• Reporting to Call Centre Management and Directors weekly throughout training session• Generating new ideas for training development and course materials• Other training admin tasks Show less

Generated PI, PPI, DM and IVA leads