Gareth Morgan Email & Phone Number

Skelmersdale

Warrington, United Kingdom

• Full operational and financial management of a 140,000 square ft. wholesale and retail warehouse facility servicing customers such as JD Sports Fashion Group, DW Sports, John Lewis, Next, Harrods, ASOS, Shop Direct and Go Outdoors distributing circa £5 million worth of stock each month• Ensure that products are delivered in a good state and on time in full• Customer returns management and dispersal • Create, manage and control the annual operating budget of £3 million • Develop and manage the performance of the DCW by implementing relevant measurable objectives and key performance targets for all DCW processes, that align with the European supply chain strategy• Ensure compliance to all Health and Safety legislation• Collaboratively work with the ASICS subsidiaries, mainly the ASICS UK and ASICS Europe (Netherlands) teams to ensure all service expectations are achieved• Liaising with forwarders and overseas companies to arrange deliveries, collections and customs clearance• Ownership of all HR matters • Develop and then deliver financial and non-financial targets by maximising efficiency and performance in the DCW• Planning of procurement, production, inventory control, logistics and distribution and team capabilities to deliver requirements• Set and define required standards to meet objectives. Lead, challenge and manage the DCW team and supplier performance to achieve agreed standards

Manchester, United Kingdom

• Full operational management of a 100,000 square foot e-commerce and garment pre-retailing warehouse facility• Management of the client and customer service department• Management of the on-site e-commerce photography studio ensuring that garments are shot and post produced in a timely manner and available for sale on the website within 48 hours• Management and administration of all on site I.T infrastructure including Warehouse Management Systems, RF handheld scan terminals, system updates and new installations• Direct line management of the warehouse operations manager, the client and customer service manager, systems administrator and operations coordinator• Monitoring the quality, quantity, cost and efficiency of the movement and storage of goods• Analysing data to monitor performance, plan improvements and manage increases in demand• Allocating and managing staff resources according to business requirements• Liaising and negotiating with customers and suppliers• Developing business by gaining new contracts, analysing logistical problems and producing new solutions• Support Managing Director to deliver site P&L, including financial reporting and compliance as required• Delivering profits as set out in annual budget and financial plans• Responsible for implementing site Health & Safety policy & procedures• Implement and maintain processes to ensure effective operations of the business• Coordinate and control the customer order cycle and associated information systems• Manage the relationship with third party I.T business partners and develop operational improvements• Manage technical system integrations for new ecommerce customers

Manchester, United Kingdom

• Manage & maintain operational excellence across the entire e-commerce operation, with particular focus on e-fulfilment and logistics.• Managing & optimising front and back end website operations, customer services & payment processing and other supporting e-commerce operations • Working closely with the Head of E-Commerce to define the development roadmap with responsibility for delivering new developments across the operation – including a wide ranging multi-channel project• Working closely with third party providers to ensure service levels are met, processes are efficient and optimised and that customers are satisfied.• Close collaboration with internal teams to ensure campaigns are effectively planned and delivered • Performance analysis across all areas of the online business in order to improve processes and drive revenue.

Jaguar Land Rover, Halewood Operations

• Ensure that car model parts are sequenced (picked) accurately and delivered to the production line on time in full• Report every two hours confirming available stock levels and replenish as necessary• Maintain sufficient levels of stock to meet car build demand throughout the shift using forecast reports• Ensure that deliveries are received and processed according to the published dock plan and distributed to the correct satellite storage areas and production lines• Management of a full shift including 2 x supervisors, 4 x group leaders and 50 x operators/sequencers• Promote lean processes within team and encourage Kaizen suggestions to improve performance• Workload planning, performance management and objective setting and KPI management• Budget and project management¬¬• Liaise with onsite 3rd party contractors to ensure that MHE equipment is maintained and repaired on time • Ensure that environmental and H&S policies are adhered to • Incident/Accident reporting and completion of practical problem solving documentation (PPS)

Chadderton

• Control of all inbound stock and processing making it available for sale as soon as possible• Ensure that productivity and resource deployment are accurately recorded by client, functional area and task by the operation and that management reports are made available within the agreed schedule• Ensure that resource planning and productivity are regularly reviewed and appropriate actions are taken to manage changes in client demand, operational performance, process, and resource availability and deployment• Ensure standard operating processes are in place to deliver profit plan and achieve client KPI’s• Ensure that revenue, cost and margin meet or exceed agreed budgets and forecasts at site and client levels, in both £ and % terms• Develop the people; individuals and teams required to support business growth

North West, Merseyside, Cumbria, North East & Scotland

Coaching and development of store based teams ensuring that store culture is changed to make the Wickes National Delivery Service the best in the sector for customer proposition and protection from harm of its employees and relevant subcontractors• Conduit between store management and all support functions for store delivery service issues and ensure transport legislation is adhered to reducing potential risk to the business and group• Support the development and delivery of the 5 year National Delivery Service strategy, launch new initiatives and campaigns to local teams including system changes, reward etc.• Deliver maximum delivered sales participation through the correct methods that will increase company profits• Implement operational practices that protect and enhance the company and its colleagues in line with VOSA, HSE etc • Negotiate and manage contracts with 3rd party suppliers in addition to contracts from providers within the group• The focal point of contact for all delivery issues within the region, attending period meetings and have frequent contact with Regional Controllers• Identify operational efficiency trends (including vehicles and people) and implement strategy with the Regional Controllers and Delivery Managers within the Region to remove cost as appropriate• Monitor/manage compliance for Region in respect of maintenance/drivers hours/transport legislation etc.• Identify, and implement change programs for NDS• Monitoring/reduction of operational costs for covered locations• Monitoring standards of a multi site operation• Interpreting data from external tracking systems to drive cost control/reduction including Masternaut vehicle ttacking• Maintaining / developing remote working relationships with local teams and Travis Perkins Group Regional Directors

• Multi-site Management of 150 locations in the UK, 48 in Ireland and overall accountability for 250 members of staff, ensuring that all facilities are maintained to corporate standards• Overall accountability for the operation & management of a fleet of 29 HGV testing vehicles and 59 drivers ensuring adherence to EU driving regulations and Operators License legislation, including driver/vehicle scheduling and routing• Manage lease issues for corporate premises and work with the Building Management team to resolve any utility, maintenance or environmental issues• Budget setting and attending monthly financial review meetings to manage the Operations budget• Manage P&L and associated financial practices within the UK territory. • Contract negotiation and contract management with key stakeholders including national contracts with Ryder Plc and Wickes Home Improvement Centres• Attend monthly client operational meetings with the Account Management team to review contract performance and service standard delivery• Devise and implement initiatives aimed at reducing operating expenditure• Performance Management of 2 Territory Operations Managers establishing individual goals and objectives, reviewing performance as necessary, identifying training needs and providing career development• Recruitment, selection and salary band setting of new employees• Induction and training of new employees• Chairing disciplinary, grievance and appeal hearings• Aware of the key requirements of ISO9001 2000 and setting up of QMS Quality Management system using the intranet to control all documents• Attend monthly Management QMS review meetings and actively involved in QMS process audit programme

Primary Activities:Multi-site Management of 150 locations in the UK and overall accountability for 200 members of staff, ensuring that all testing facilities are maintained to corporate standardsOverall accountability for the operation & management of a fleet of 21 HGV testing vehicles and 43 drivers ensuring adherence to EU driving regulations and Operators License legislation Budget setting and attending monthly financial review meetings to manage the budgetManage P&L and associated financial practices within the UK territory. In control of an operating budget to the value of U.S $12 millionDevise and implement initiatives aimed at reducing operating expenditurePerformance Management of 5 District Managers establishing individual goals and objectives, reviewing performance as necessary, identifying training needs and providing career developmentOperate the UK territory of the Prometric testing network as efficiently and effectively as possible whilst meeting specified client service level agreementsKey Achievements:Identified, planned & executed a new operating model for the UK testing vehicles. Through various activities, a new operating model was implemented in July 2007 which will resulted in cost savings at year end in excess of U.S $240,0002007 savings made U.S $1.4 million on the U.S $12 million budget set. Operational budget is static and has not been exceeded in the last 3 years Introduce District Managers into the UK territory to give greater geographical Management coverage allowing operational & HR issues to be dealt with at local levelIntroduce Hub Managers and Network Trainers to provide additional Management support, training and career development opportunities

Diploma, Construction

Gcse 7 Subjects